REVOLVE
501 - 1000 employees
Founded 2003
👥 B2C
🛍️ eCommerce
👗 Fashion
💰 Private Equity Round on 2014-02
B2C • eCommerce • Fashion
REVOLVE is a leading online fashion retailer that offers a wide range of clothing, accessories, and beauty products for women and men. The company emphasizes trendy, contemporary styles and provides curated collections tailored for various occasions, including formal events and casual outings. With a commitment to providing quality products and exceptional customer service, REVOLVE also features a loyalty program and mobile app to enhance the shopping experience.
Customer Service Representative
🕒 March 13
🏄 California – Remote
💵 $18 - $20 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🗣️🇪🇸 Spanish Required
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REVOLVE
501 - 1000 employees
Founded 2003
👥 B2C
🛍️ eCommerce
👗 Fashion
💰 Private Equity Round on 2014-02
B2C • eCommerce • Fashion
REVOLVE is a leading online fashion retailer that offers a wide range of clothing, accessories, and beauty products for women and men. The company emphasizes trendy, contemporary styles and provides curated collections tailored for various occasions, including formal events and casual outings. With a commitment to providing quality products and exceptional customer service, REVOLVE also features a loyalty program and mobile app to enhance the shopping experience.
📋 Description
• Answering inbound telephone calls and providing excellent customer support • Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism • Responsible for researching and resolving complaints to ensure customer retention and satisfaction • Follow up on all written correspondence and escalate to customer service manager on duty as necessary • Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction
🎯 Requirements
• Excellent English and Spanish spoken and written language skills • Experience with Microsoft Word and Excel • High School Diploma • Type 50+ words per minute • 1+ years in Customer Service, help desk or call center experience (preferred) • Type 60+ words per minute (preferred) • Working knowledge of website navigation (preferred)
🏖️ Benefits
• Required equipment will be provided
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