Sales and Customer Service – Client Partner

🕒 March 5

🇺🇸 United States – Remote

💵 $18 - $19 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🦅 H1B Visa Sponsor

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Renovation Brands

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

🛍️ eCommerce

🛒 Retail

🤝 B2B

eCommerce • Retail • B2B

Renovation Brands is a digitally-native, vertically integrated multi-brand e-commerce platform specializing in home improvement and renovation products for residential and commercial customers. The company offers direct-to-consumer manufacturing and sourcing, a large portfolio of niche brands (11+), over one million products, and digital design/visualizer tools supported by in-house U. S. experts and a Pro Customer program for professionals.

📋 Description

• Developing customer relationships through project recommendations, quotes and prompt follow-up of all sales opportunities • Thinking outside of the box to help customers find solutions using our products for their project needs / unique requirements • Meeting and exceeding monthly sales goals • Processing high-level organizational skills for tracking tasks to completion • Responding well while multi-tasking responsibilities • Interacting professionally with our customer base via chat, phone, and email • Communicating with the goal of assuring customers that their project is in good hands • Effective communication with team members to ensure all customer needs are met

🎯 Requirements

• 2+ years of experience with renovation and/or construction project sales and customer service • College degree is preferred, but applicable experience will also be considered • Excellent follow-up skills for assigned responsibilities are a must • Proficiency in Excel, Word and NetSuite is required • Shopify experience is a major plus • Being a self-motivated person striving to go the extra mile • Ability to take full ownership of responsibilities with minimal supervision required

🏖️ Benefits

• Competitive Base Salary in line with market expectations • Medical, Dental, and Vision plans • 401(k) Safe Harbor Plan with 4% employer match dollar for dollar • Paid vacation allocated by position, and numerous paid holidays • Paid Parental Leave • Paid Sick Days (based on applicable state laws) • Employee Discount program across all brands at a price of 10%-20% above cost • Voluntary Life Insurance & Disability Insurance • Voluntary Accident & Critical Illness Insurance • Employee Referral Program w/Monetary Bonus Discounts through LifeMart