Software Engineer II – ServiceNow

Job not on LinkedIn

🔥 22 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 25%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Stone & Company

Stone & Company

1 - 10 employees

💼 Consulting

🤝 B2B

Consulting • B2B

Stone + Company is a management and strategy consulting firm that empowers corporate clients to achieve exceptional results by transforming disjointed strategies or crafting new ones into a unified plan designed for optimal performance and team synchronization. The firm focuses on delivering fast and effective outcomes for its clients.

📋 Description

• Develop and support applications, automations, and workflows on the ServiceNow platform for the company’s critical processes • Build and maintain integrations between ServiceNow and external systems using APIs, ensuring consistency, traceability, and error handling • Evaluate requirements and design technical solutions, identifying impacts, dependencies, and risks • Participate in defining and validating business rules from conception through delivery • Develop new functionality and enhance existing solutions based on technical and data analysis • Analyze incidents and integration failures, identify root causes, and drive remediation • Administer and support the platform, contributing to its availability, security, performance, and continuous improvement • Document configurations, customizations, integrations, and technical decisions • Collaborate in technical discussions, solution validations, and implementation reviews, including partner deliverables

🎯 Requirements

• Hands-on experience developing on the ServiceNow platform, including Business Rules, Script Includes, Client Scripts, GlideRecord, and GlideAjax • Experience with Flow Designer automations and integrations using IntegrationHub, REST APIs, Scripted REST APIs, and/or SOAP • Knowledge of the platform’s data model, including tables, fields, relationships, references between records, and table extension • Knowledge of ITSM modules, especially Incident, Request, Change, and Problem • Knowledge of Service Catalog configuration and development • Knowledge of platform security, including ACLs, roles, groups, and data access controls • Experience with Update Sets and/or version control and application promotion mechanisms across instances • Experience administering and supporting the platform, including properties, configurations, clones, upgrades, and troubleshooting • Ability to translate business needs into sustainable technical solutions • Experience investigating and resolving platform and integration incidents, including log analysis, testing, and root-cause identification • ServiceNow certifications, especially CSA and CAD, are a plus • Experience with Custom Applications, ServiceNow portals, HTML, CSS, JavaScript, widgets, UI Builder, Workspaces, CMDB, Discovery, Service Mapping, MID Server, SSO/SAML, CI/CD, ATF, Python, or Go is a plus

🏖️ Benefits

• Base salary • Variable compensation package (profit sharing, long-term incentive plan, or commission), depending on role eligibility • Health and dental insurance with copayments • Verde Virtual Hospital: 24/7 telemedicine • Prescription drug subsidy • Meal and/or food allowance – Pluxee • Childcare assistance for children up to 5 years and 11 months old • Assistance for employees with children with disabilities • Life insurance • Fuel or commuting allowance • Home office allowance for hybrid or remote contracts • Welcome kit for new parents • SESC partnership • Education benefit: internal self-development platform (Studa and Stone Library) • Acolhe360°: free emotional support • Quick massage and on-site clinic • Optional benefits: Wellhub, TotalPass, Pet Club, Flash, Férias&Co, transportation voucher, Allya, and educational partnerships

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