Product Manager, Parcel Shipping Platform – Integrations

🔥 11 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Stord

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

☁️ SaaS

🚗 Transport

🛍️ eCommerce

SaaS • Transport • eCommerce

Stord is a cloud supply-chain company that combines fulfillment network operations with integrated SaaS (OMS/WMS) to power omnichannel and DTC e-commerce brands. It provides warehousing, last-mile and transportation services, order routing, inventory management, and consumer-facing delivery tools to improve conversion, speed up fulfillment, and protect brand experience. Stord serves growing B2B and direct-to-consumer brands across food & beverage, beauty, apparel and other retail categories, offering a customizable fulfillment network and software platform to optimize costs and delivery performance.

📋 Description

• Own the Standalone Parcel offering and its flexible integration model (direct API, Stord-centric, and hybrid/customer-system flows) • Own the Standalone Parcel APIs and the Parcel Rating API that lets customers and other Stord services retrieve quotes without initiating a label workflow • Own supporting capabilities that make the API production-ready for external brands, including address validation and the manifest API for shipment visibility • Partner with the Commercial Product Owner, go-to-market, and the Director of TMS — bringing your own product vision for the portal and APIs, not just turning requirements into specs • Own the integrations to external TMS providers — Shipium (primary) and EasyPost (secondary) — including integration roadmaps, capability gaps, and escalations • Lead evaluation, onboarding, and integration of emerging international providers as Stord expands its global footprint • Own vendor-account support, including bring-your-own-carrier and drop-ship scenarios that broaden the brands Stord can serve • Drive the strategy to keep business-critical logic internal while using external providers for what they do best (e.g. label generation) • Own external tracking integrations (e.g. EasyPost) and the evaluation of additional providers to fill tracking gaps, especially internationally • Own time-in-transit as an externally-informed capability and the manifest visibility that brands rely on • Deliver a unified, dependable tracking experience across a heterogeneous carrier network • Lead the integration of newly acquired businesses (e.g. W2G, and future acquisitions) onto the Stord platform, in coordination with Core TMS for any audit/rating changes • Own the exposure of TMS rating and charge data to other Stord systems, including parcel rates and audited charges surfaced in the OMS • Own manifesting workflows that connect Stord to brands’ fulfillment processes • Serve as the product relationship owner for external TMS, carrier, and tracking partners • Run point on establishing relationships with additional providers for international expansion • Represent Stord’s integration needs in commercial and technical discussions with partners.

🎯 Requirements

• Hands-on experience owning API products and external integrations at meaningful scale • Understanding of integration patterns (direct, hybrid, system-to-system) and how to meet customers with different technical capabilities • Familiarity with carrier and TMS APIs and the realities of integrating heterogeneous external systems • Instinct for versioning, reliability, error handling, and the operational realities of running integrations in production • Track record building B2B or platform products that generate revenue — ideally taking an internal capability to an external, commercial offering • Understanding of how API-first products are packaged, onboarded, and adopted • Ability to align product decisions with revenue, margin, and go-to-market needs • Familiarity with parcel carrier operations, tracking, and manifesting • Exposure to external TMS providers (Shipium, EasyPost, or comparable) and how they fit a broader stack • Experience with or strong interest in international parcel shipping, including tracking and carrier complexity • Experience managing external vendor and partner relationships, both commercial and technical • Ability to evaluate and onboard new providers with a clear build-vs-buy-vs-integrate framework • Strong concept docs, user stories, and acceptance criteria, and comfort in a defined product-engineering workflow.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off