Delivery Lead

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Storyteller

11 - 50 employees

Founded 2019

☁️ SaaS

📱 Media

🤝 B2B

SaaS • Media • B2B

Storyteller is a developer-focused platform that provides embeddable SDKs, APIs and a CMS to add Stories and TikTok-style vertical video feeds to mobile apps and websites. It offers purpose-built native SDKs for iOS, Android, React Native and Web, plus content management, analytics, native ad support and enterprise features (SSO, SLAs, integrations) so companies can accelerate delivery of immersive short-form content and boost user engagement and revenue.

📋 Description

• Drive the account forward daily by identifying and resolving issues proactively • Coordinate product, engineering, delivery, and operations to ensure commitments are met • Act as the client's main point of contact and prioritize their requests • Own account planning, reporting, and client relationship management • Handle incidents calmly and align team members towards resolution

🎯 Requirements

• 3+ years managing enterprise client relationships • Ability to work across teams without formal authority • Critical thinking skills to consider client needs beyond their requests • Genuine interest in basketball and understanding of the NBA season • Availability to work US Eastern Time hours with reliable internet

🏖️ Benefits

• Fully remote working • Opportunity to work close to major basketball and sports clients • Modern tooling environment with thoughtful use of AI to improve speed, quality, repeatability, and team performance

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