Customer Delivery Manager

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Stravito

51 - 200 employees

Founded 2017

🏢 Enterprise

☁️ SaaS

Enterprise • SaaS

Stravito is a flexible and user-friendly insights platform designed specifically for enterprises. It serves as a knowledge management tool, enabling organizations to centralize, manage, and leverage their collective knowledge effectively. By providing AI-powered search capabilities and a globally accessible library of insights, Stravito helps research and insights teams, stakeholders, and clients find relevant, tailored results swiftly. Often described as a personal Spotify for research or an internal Google, Stravito empowers enterprises to turn insights into actionable assets, minimizing the time and effort spent on information requests and integration with existing data sources.

📋 Description

• Own the end-to-end delivery of enterprise customer implementations • Serve as the primary contact for customers during Implementation • Partner with internal teams for successful feature deployment • Maintain high standards of delivery quality and customer satisfaction • Contribute to developing scalable delivery methods

🎯 Requirements

• 5+ years in SaaS implementations, professional services, or customer success teams • Experience managing enterprise customers and complex implementations • Executive stakeholder management skills • Strong solutioning skills • Experience with APIs and enterprise IT environments • Excellent communication, collaboration and presentation skills • Ability to manage multiple projects simultaneously • Fluency in English, both spoken and written • Additional European languages desirable

🏖️ Benefits

• Competitive compensation package • Possibility of working with cutting-edge technology • Remotely connected global team events

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