Regional IT Administrator

🕒 April 24

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Logo of Stride, Inc.

Stride, Inc.

5001 - 10000 employees

Founded 2000

📚 Education

🛍️ eCommerce

☁️ SaaS

Education • eCommerce • SaaS

Stride, Inc. is an innovative company focused on transforming education through online learning and personalized teaching. It serves a diverse range of learners including K–12 students, adult learners, military families, businesses, and school districts. Stride offers a variety of educational products and services, which include K–12 education solutions, career development programs, and personalized tutoring. With a commitment to social responsibility and inclusion, Stride aims to help learners of all ages achieve their full potential by providing flexible and effective learning opportunities both in online public schools and beyond. Stride is also involved in developing tools for educators and supporting businesses by offering career development options and access to a talented workforce. The company is publicly traded on the NYSE under the symbol LRN.

📋 Description

• Manage all aspects of schools’ network infrastructure, (servers, switches, firewalls, storage, etc.) to ensure devices remain current, supported, and performing to meet the demands of the schools. • Includes proactive tracking, planning and purchasing, installing, deploying, updating, repairing, etc. • Manage vendor relationships for outsourced systems and services, e.g., security, remote backups, VOIP phone services, internet service providers, etc. • Perform software and hardware installation for both onsite employees and remote school staff. • Maintain asset control for all school and corporate assets in the field, including managing lifecycle replacements of all IT assets, including certified destruction. • Use a centralized inventory management system, responsible for maintaining an up-to-date, auditable inventory of all technology assets for assigned schools. • Partner with school management and Stride finance to establish annual budgets and control technology costs. • Complete all tickets escalated from the Stride IT Service Desk. • Provide 24/7/365 on-call support when warranted. • Perform troubleshooting and problem analysis for the purpose of diagnosing, repairing and/or replacing equipment. • Report and escalate system issues to the Manager, Regional Technology as appropriate. • Proactively identify recurring technology issues for further address by management. • Travel onsite when required.

🎯 Requirements

• Three (3) years of relevant experience • Experience with Microsoft 365 Admin Center, Intune, and Entra ID • Experience with Microsoft Windows 11 OS • Understanding and proficiency in computer networking • Understanding of and proficiency in computer hardware and software • Ability to work independently and with minimal supervision • Ability to travel approximately 20% of the time • Ability to support business productivity tools such as Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.) • Intermediate, practical ability to support end user use of business productivity tools such as Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.) • Proficiency in ability to support website navigation • Ability to clear background check.

🏖️ Benefits

• Health benefits • Retirement contributions • Paid time off • Bonus eligibility

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