Senior Business Process Consultant, ServiceNow

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🔥 14 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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Stridepath Consulting

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

👥 HR Tech

🏢 Enterprise

Consulting • HR Tech • Enterprise

Stridepath Consulting is a professional services firm and Premier ServiceNow Partner focused exclusively on Employee Workflows and HR Service Delivery. The company provides end-to-end services including advisory, implementation, managed services, AI readiness and deployment, custom application development, and testing—built from experience across hundreds of ServiceNow projects. Stridepath emphasizes human-centered design, employee experience, and operational excellence, serving enterprise clients across sectors such as federal and state government, energy, financial services, healthcare, higher education, life sciences, manufacturing, retail, and technology.

📋 Description

• Support project initiation activities, including pre-work questionnaires and workshop agendas. • Assist in discovery and design workshops throughout the project lifecycle. • Help discern client business processes and employee service delivery needs. • Support gap analysis of current and future state processes; assist in identifying solutions from a people, process, and technology perspective. • Contribute to the design of repeatable, high-value processes and employee experiences using best practices. • Deliver guidance and assist in implementation of processes in partnership with project team members. • Support consultation on options, including pros, cons, and risks, to solve business process problems. • Author and peer-test user stories to support technical configuration. • Support evaluation of risks in proposed configuration and process designs; anticipate, mitigate, and resolve issues throughout the project lifecycle. • Guide, design, and/or facilitate UAT activities as defined in the statement of work. • Participate in internal projects or initiatives to improve tools, processes, and organizational efficiency.

🎯 Requirements

• ServiceNow CSA Certification • ServiceNow CIS-HR Certification • ServiceNow HRSD Professional-Plus Suite • Basic workshop facilitation skills • Basic understanding and application of process design principles and best practices • Ability to learn discipline-specific software (Lucid, Visio, or comparable solutions) • Ability to produce high-quality work in a collaborative environment • Ability to learn from written materials and demonstrations • Ability to deliver design-related items that are complete, high quality, on time, and deliver valued outcomes

🏖️ Benefits

• Travel: Up to 15% • Professional Services Experience: Required • ServiceNow Experience: Required