St. Thomas Community Health Center
Non-profit • Social Impact
St. Thomas Community Health Center is a Federally Qualified Health Center (FQHC) that provides affordable, culturally competent primary and specialty medical services to medically and economically vulnerable populations regardless of ability to pay. The clinic offers adult primary care, pediatrics, women’s health, HIV/PrEP services, hepatitis C treatment, optometry, on-site pharmacy, chronic care management, heart and vascular care, telemedicine, and behavioral health supports, and operates with sliding-scale fees while accepting Medicaid, Medicare, and most major insurers.
Bilingual Communications Operator, Patient Services
Job not on LinkedIn
October 29
🗣️🇪🇸 Spanish Required
St. Thomas Community Health Center
Non-profit • Social Impact
St. Thomas Community Health Center is a Federally Qualified Health Center (FQHC) that provides affordable, culturally competent primary and specialty medical services to medically and economically vulnerable populations regardless of ability to pay. The clinic offers adult primary care, pediatrics, women’s health, HIV/PrEP services, hepatitis C treatment, optometry, on-site pharmacy, chronic care management, heart and vascular care, telemedicine, and behavioral health supports, and operates with sliding-scale fees while accepting Medicaid, Medicare, and most major insurers.
📋 Description
• Answering a high volume of incoming calls from patients • Listening to patient concerns, complaints, or issues and working to resolve them • Assisting patients in scheduling appointments and coordinating with healthcare providers • Accurately documenting all relevant information from patient calls • Ensuring a positive and professional experience for patients • Working closely with healthcare providers, nurses, and other staff members • Following all applicable healthcare regulations, privacy laws, and organizational policies
🎯 Requirements
• At least 2 years of college • Good written/verbal communication skills • Problem-solving skills • Experience using Microsoft Office, internet and email • 2 years of administrative experience • Bilingual - Spanish • 3 years of administrative experience (preferred) • Bachelor's Degree (preferred)
🏖️ Benefits
• Medical • Dental • Vision • Life Insurance • Accidental Death & Dismemberment • Short-Term Disability • Long-Term Disability
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💵 $76.8k - $117.5k / year
💰 $2.5M Grant on 2019-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
🗣️ Communications
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