Sumo Logic
SaaS • Cybersecurity • Cloud Computing
Sumo Logic is a cloud-based machine data analytics company that offers a comprehensive platform for monitoring, troubleshooting, automating, and defending IT infrastructures. The company specializes in cloud security intelligence, leveraging AI and machine learning to provide enhanced observability and security threat detection. It is known for its powerful log management capabilities, which help organizations unlock cloud security and efficiently troubleshoot system issues. Sumo Logic's platform integrates seamlessly with cloud services, providing infrastructure monitoring and application observability to modernize IT operations. Their solutions are tailored to various use cases, including DevSecOps, cloud migration, and digital customer experience enhancement.
Talent Pipeline - Technical Support & Customer Success
July 12
Sumo Logic
SaaS • Cybersecurity • Cloud Computing
Sumo Logic is a cloud-based machine data analytics company that offers a comprehensive platform for monitoring, troubleshooting, automating, and defending IT infrastructures. The company specializes in cloud security intelligence, leveraging AI and machine learning to provide enhanced observability and security threat detection. It is known for its powerful log management capabilities, which help organizations unlock cloud security and efficiently troubleshoot system issues. Sumo Logic's platform integrates seamlessly with cloud services, providing infrastructure monitoring and application observability to modernize IT operations. Their solutions are tailored to various use cases, including DevSecOps, cloud migration, and digital customer experience enhancement.
📋 Description
• Sumo Logic is always on the lookout for talented professionals to join our team. • Submit your application to express interest in potential engineering roles. • Stay top-of-mind as we grow our customer experience organization. • We regularly hire for Customer Success and Technical Support roles.
🎯 Requirements
• Experience in SaaS, subscription-based platforms, or technical support roles • Strong communication, empathy, and problem-solving skills • Familiarity with Salesforce, Gainsight, Zuora, Clari, or similar CRM/CS tools • Technical acumen across logging systems, cloud platforms (AWS/GCP/Azure), SIEM, scripting, or observability tools • Comfort with night shifts (US hours) and working independently in a fast-paced environment • Curiosity and eagerness to learn new tools and technologies
🏖️ Benefits
• Certain roles are eligible to participate in our bonus or commission plans • Benefits offerings, and equity awards
Apply NowSimilar Jobs
July 9
SOTI seeks a Technical Support Specialist to assist Japanese customers with post-sales support. Enjoy a collaborative environment within a global team.
🗣️🇯🇵 Japanese Required
Android
DNS
Firewalls
iOS
SQL
June 10
Ordr seeks a Technical Support Engineer to enhance customer experience in cybersecurity.
Cyber Security
Firewalls
Linux
VMware
May 5
Critical Search Engineer role in Technical Support at Lucidworks, aiding clients with product success.
🇮🇳 India – Remote
💵 ₹1.6M - ₹2.2M / year
💰 $100M Series F on 2019-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
Apache
AWS
Azure
Cloud
Google Cloud Platform
Grafana
Hadoop
Java
Kafka
Kubernetes
Linux
Open Source
Perl
Pulsar
Python
Ruby
Spark
Unix
Zookeeper
April 2
Crum & Forster
1001 - 5000
Seeking Automation Tester for digital and IT services role at Crum & Forster. Experience in Selenium and UFT is crucial.
Java
Jenkins
Selenium
February 12
Seeking a Technical Support Engineer for enterprise-level customer support in a remote setting.