Client Onboarding Manager

🔥 1 hour ago

🗣️🇨🇳 Chinese Required

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Sumsub

Sumsub

501 - 1000 employees

Founded 2015

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $30M Series B - Sumsub on 2022-12

Consulting • Legal • Logistics

Sumsub is a compliance-focused technology company that provides SaaS solutions for transaction monitoring, product compliance, and related operational and pre-sales support to businesses. The company appears to operate an online platform with roles across operations, legal/compliance, and technical support, and targets other businesses with its services and tools.

📋 Description

• Lead enterprise-level onboarding projects and guide clients through implementation journeys • Coordinate internal cross-functional teams to ensure seamless delivery • Drive successful adoption of Sumsub products by preparing and educating client internal teams • Establish clear project plans and communication workflows for transparency and alignment throughout onboarding • Guide clients through the beginning of their journey with Sumsub and ensure a smooth onboarding experience

🎯 Requirements

• 2–3 years of experience in project management • Client-facing or implementation-focused project management experience ideally • Experience with KYC, Transaction Monitoring (AML), or related compliance solutions is a strong advantage • Fluent in English and Mandarin • Proactive and detail-oriented • Motivated by delivering exceptional customer experiences

🏖️ Benefits

• Remote-first, trust-based culture • Work from the place that works best for you • No mandatory office days • Optional offices or coworking spaces in some locations • Flexible working hours; no fixed 9-to-5 schedule • Birthday holiday • 10 personal days each year • Seven sick days without paperwork • Extra time off around Christmas and New Year • Fair and transparent market-benchmarked pay • Clear goals, open feedback and personal development plans • Learning opportunities • Role-specific events covered • Financial bonuses for marriage and welcoming a new baby • Fully covered team offsites a few times a year • Tools and hardware needed for the role • Equal opportunity and inclusive workplace

Apply Now