Temporary Coordinator, Collab Community & Partners

🕒 May 16

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Logo of Sundance Institute

Sundance Institute

51 - 200 employees

📱 Media

🤝 Non-profit

📚 Education

Media • Non-profit • Education

Sundance Institute is a nonprofit organization founded by Robert Redford in 1981, dedicated to fostering new voices in American storytelling and championing independent stories for the screen. It offers a variety of programs, including labs, fellowships, and grants, while hosting the annual Sundance Film Festival, which serves as a crucial platform for filmmakers to showcase their work and connect with industry professionals. The institute also focuses on outreach, inclusion, and providing resources for emerging artists to thrive.

📋 Description

• Support the execution and coordination of the AI Literacy Initiative. • Maintain the Filmmaker Toolkit and Grants & Resources sections of the site. • Coordinate the Community Leaders program, while providing support. • Support community moderation efforts by upholding the Community Agreement and Code of Conduct. • Track and report on community engagement trends, preparing reports for leadership review. • Help coordinate relationships and communications with academic institutions and partners. • Manage the Collab support and course inboxes, ensuring a solution-oriented approach. • Help triage support requests and document recurring issues.

🎯 Requirements

• 2 years of experience supporting digital customer service, online communities, partnerships, program coordination, or related operational work. • Exceptional written and verbal communication skills. • Knowledge of digital platforms, Zoom, Asana, AirTable, Discord, and the Google Suite; proficiency with ZohoDesk and Stripe is a plus. • Knowledge of the film and television industry is a plus. • Strong organizational skills with the ability to manage multiple timelines and priorities with attention to detail. • A commitment to providing an inclusive, welcoming community experience. • Legal authorization to work in the United States.

🏖️ Benefits

• Paid sick leave • Institute holidays • Employee assistance program • Employee Wellness Initiatives

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