Senior Account Manager, Payments, Fintech

Job not on LinkedIn

🔥 1 minute ago

🇪🇸 Spain – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SUNDAZE Digital

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🤝 B2B

🎯 Recruiter

☁️ SaaS

B2B • Recruitment • SaaS

SUNDAZE Digital is a staffing services company that specializes in connecting businesses with qualified talent globally and affordably. With a promise to deliver the first candidates within 48 hours, SUNDAZE implements personalized hiring strategies to meet diverse client needs across various market domains. Their services encompass talent recruitment, team extension, and exclusive staffing solutions, all aimed at saving time and ensuring budget efficiency while maintaining high quality.

📋 Description

• Own and develop relationships with key merchants throughout the full client lifecycle • Lead merchant onboarding, integration and go-live with technical and operational teams • Understand clients' business models, payment flows, markets and growth objectives • Drive upselling, cross-selling and processing-volume growth across the existing portfolio • Identify opportunities to introduce additional payment methods, markets, currencies and platform capabilities • Monitor payment performance, including authorization/approval rates, conversion, declines and chargebacks, and identify improvement opportunities • Build account development plans and conduct regular business reviews with merchants • Ensure retention and proactively manage commercial and operational risks within the portfolio • Coordinate resolution of payment, operational and integration-related issues with internal teams • Provide structured merchant feedback to Product and Technology teams • Potentially lead, mentor and develop Account Managers • Establish Account Management processes, KPIs and portfolio-management standards • Distribute accounts and define account segmentation and prioritization • Build a systematic approach to retention, upselling and cross-selling across the merchant portfolio • Monitor team and portfolio performance • Work closely with the CRO on revenue targets and account growth strategy • Grow and retain the existing merchant portfolio while building a structured and scalable Account Management function

🎯 Requirements

• Strong Account Management / Key Account Management experience within payments, PSP, acquiring, payment gateways or payment orchestration • Experience with digital merchants, ideally subscription businesses, mobile apps, SaaS or recurring-payment models • Strong understanding of online payment flows and payment performance metrics • Proven commercial experience in account growth, upselling and cross-selling • Previous team leadership experience is a strong advantage, but strong Senior Account Managers ready to move into a leadership role are also considered • Strong analytical, commercial, and relationship-management skills • Ability to communicate effectively with both business and technical stakeholders • Fluent English