Technical Support Engineer – Service

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🕒 April 10

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Sungrow Power Supply Co., Ltd.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1997

⚡ Energy

🔧 Hardware

🚗 Transport

Energy • Hardware • Transport

Sungrow Power Supply Co. , Ltd. is a leading global provider specializing in the manufacturing and distribution of photovoltaic (PV) inverters, energy storage systems (ESS), and floating solar power systems. The company offers solutions for residential, commercial, and utility-scale solar energy needs, including advanced inverter technology and liquid-cooled energy storage systems. Sungrow is also recognized for its innovative electric vehicle (EV) charging solutions and has a significant presence in the floating solar power domain. Their products and solutions cater to a wide range of regions worldwide, aiming to enhance energy efficiency, reliability, and sustainability.

📋 Description

• Provide technical support for PV, ESS, EV Charging, and distribution products • Deliver training for customers, installers and EPC for technical needs • Coordinate with R&D to solve general problems and plan troubleshooting solutions • Travel to the site to help customers solve problems or collect data • Produce reports to enable product failure analysis and risk assessment

🎯 Requirements

• Do you have the legal right to work in Germany? • Degree in electrical engineering • Relevant certifications for one of the EU countries • Fluency in English and German • Willingness to travel up to 50% of your time to provide support across Europe • Extensive knowledge of the PV and ESS industry and experience with those products • Fluent Chinese (mandarin) • Previous experience working in a chinese company

🏖️ Benefits

• Opportunities for career advancement as we are growing very fast in the EMEA region • Bonus payment on a fixed schedule every year based on performance • A multinational team with a diverse and inclusive mindset • Travel within Europe for training sessions or to attend renewable energy events • Opportunity to visit our R&D facilities in China