Therapy Continuity Coordinator

Job not on LinkedIn

🔥 29 minutes ago

🇺🇸 United States – Remote

💵 $25 - $30 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

😶‍🌫️ Therapist

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Sunrise

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🤖 Artificial Intelligence

🔧 Hardware

🤝 B2B

🔥 Funding within the last year

💰 $29.4M Venture Round - Sunrise on 2025-09

Artificial Intelligence • Hardware • B2B

Sunrise is a medical device company that provides a single‑sensor home sleep apnea test using mandibular jaw movement (MJM) bio-signals to diagnose obstructive sleep apnea and related sleep-disordered breathing. Their 8‑gram wearable sensor, paired with an AI‑scored reporting platform and a healthcare professional portal, delivers rapid, clinically validated results for use by clinicians; the technology has FDA De Novo clearance, NICE recommendation for home diagnosis, and multiple peer‑reviewed validations against polysomnography.

📋 Description

• This is a non-clinical, operational role that partners closely with Sleep Technologists during the transition from treatment setup to long-term resupply. • Once patients enter the resupply phase, you will coordinate follow-up, execution, and documentation to ensure a smooth and reliable experience. • Work within a tech-enabled, AI-supported care environment • Collaborate with clinical, billing, and operations teams. • Help track engagement and reorder metrics while contributing to a scalable operational foundation inside a fast-growing digital sleep clinic. • Execute timely and proactive resupply outreach • Follow structured retention workflows • Maintain accurate reorder tracking • Communicate clearly and compassionately with patients • Escalate clinical or billing issues appropriately • Support adherence monitoring efforts

🎯 Requirements

• 2+ years in healthcare coordination, DME, or care navigation • Experience with PAP/CPAP resupply (strong plus) • Strong patient communication skills with a high level of empathy and professionalism • Ability to work autonomously in a fast-paced, remote environment while collaborating effectively with cross-functional teams • Confidence navigating digital tools and care platforms • Data driven mindset with the ability to track tasks, maintain accurate records, and follow structured workflows • Comfort managing proactive outreach and patient follow-up while maintaining strong attention to detail • Genuine commitment to improving patient experience, therapy adherence, and continuity of care • Operational and automation mindset • Availability to work Central Time (CST) business hours (preferred)

🏖️ Benefits

• Comprehensive health benefits (medical, dental, vision) • FREE One Medical membership • 401(k) with company match • 20 days PTO + 10 paid holidays + 80 hours paid sick leave • Internet stipend