Senior Manager, Commissions

🔥 9 minutes ago

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Superhuman

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

⚡ Productivity

🤖 Artificial Intelligence

SaaS • Productivity • Artificial Intelligence

Superhuman is a productivity software company that offers a suite of tools — Mail, Docs, Go (an AI assistant), Calendars, and Databases — designed to make email and work across apps faster and more efficient. Its flagship product, Superhuman Mail, promotes faster inbox management, timely follow-ups, and saves users time; the platform integrates AI features (including writing assistance via Grammarly and AI agents like Go) and connects to many third-party apps (Gmail, Drive, Jira, Claude, ChatGPT, Cursor). Superhuman targets teams and enterprises with collaborative documents, knowledge management, workflows, and proactive AI that schedules meetings and helps across apps. The company markets to teams (marketing, IT, education, enterprises) and emphasizes AI-native collaboration, integrations, and productivity gains.

📋 Description

• Take full ownership of the monthly commissions process and become the primary point of contact for commission-related questions, disputes, and edge cases • Build a deep understanding of Superhuman’s commission plans, compensation philosophy, and GTM motion, then develop a strong point of view on how plan mechanics drive rep behavior and business outcomes • Partner with Sales, Finance, and Revenue Operations leadership on near-term plan adjustments (spiffs, incentive programs) and end-to-end design of commission plans through annual planning cycles • Establish reporting and analytics that connect commission performance to business outcomes, informing leadership decisions on plan design • Bring thought leadership to evolving Superhuman’s compensation model toward consumption-based pricing, aligning rep incentives with a usage-driven growth motion • Shape compensation philosophy and plan mechanics to reinforce strategic priorities — net-new growth, expansion, retention, or platform adoption — as those priorities shift • Build and scale a high-performing commissions function with strong processes, clear documentation, and the ability to handle growing complexity without linear headcount growth • Own commissions tooling strategy (including CaptivateIQ), improving rep trust, transparency, and self-service while reducing manual burden

🎯 Requirements

• 10+ years of relevant experience in sales commissions or compensation design for a B2B SaaS company, ideally within a Revenue Operations or Sales Operations function. • 3+ years of people management experience, with a track record of growing and developing high-performing teams. • Demonstrated experience owning end-to-end compensation plan design, not just administration — including translating business strategy into incentive mechanics. • Experience with or strong point of view on consumption-based, usage-based, or hybrid compensation models, and how they differ from traditional seat- or quota-based plans. • Hands-on experience administering CaptivateIQ or a comparable commissions/ICM platform. • A track record of operating as a trusted advisor to sales leadership — able to bring data-driven recommendations on plan design, not just execute what's handed down. • Comprehensive knowledge of sales compensation best practices, with the judgment to balance rep motivation, cost of sale, and business strategy. • Ability to operate in a fast-paced environment, managing highly detailed, deadline-driven work without sacrificing quality or accuracy. • A self-motivated operator who can drive strategic initiatives independently while also managing a team to deliver precise, on-time results. • Takes full ownership of the function — proactively uplevels processes, systems, and plan design rather than waiting for direction. • Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

🏖️ Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits) • Disability and life insurance options • 401(k) and RRSP matching • Paid parental leave • 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time • Generous stipends (including those for caregiving, pet care, wellness, your home office, and more) • Annual professional development budget and opportunities