Operations, Data Entry Associate

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SuperStaff

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

🤝 B2B

🛍️ eCommerce

🎯 Recruiter

B2B • eCommerce • Recruitment

SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.

📋 Description

• Reviewing a completed proposal form • Transferring the relevant details into our registration system to build a CE event page • Updating HubSpot with new registration counts • Looping in the Customer Success team via Slack if anything needs clarification • Building registration pages for CE events on the client's platform • Ensuring all event details, including titles, dates, credit types, and descriptions, are entered accurately before publishing • Conducting basic quality control checks on each event setup • Updating HubSpot records with information captured from the client's sites • Maintaining clean, consistent data across systems • Communicating proactively with the Customer Success team via Slack • Coordinating with team members to confirm requirements and get timely feedback on tasks • Participating in onboarding walkthroughs and demos as needed

🎯 Requirements

• Comfort with Slack as a primary communication tool, including the ability to ask questions proactively and follow up when needed. • Ability to navigate and work across multiple systems simultaneously without losing accuracy or detail. • Strong attention to detail and organizational skills, particularly when working with structured data and multi-step processes. • Ability to work independently and manage multiple tasks with competing deadlines. • Proficiency in online tools, information retrieval, and communication platforms, including Slack. • Experience with CRM platforms, HubSpot preferred. • Strong written communication skills in English, particularly for async Slack-based collaboration. • Alignment with the client's principles of trust, integrity, and patient-centric care. • Proactive communicator who raises questions early rather than waiting when something is unclear. • Comfortable in a task-oriented, process-driven work environment with clear SOPs. • Eager to learn and adapt as processes evolve.

🏖️ Benefits

• HMO with 1 free dependent upon hire • Life Insurance • 10% Night Differential • 20 PTO credits annually • VL and SL cash conversion • Annual Performance-Based Merit Increases and Employee Recognition • Great Company Culture • Career Growth and Learning • Work from home • Night Shift