Patient Intake & Scheduling Coordinator

Job not on LinkedIn

🔥 13 hours ago

🇵🇭 Philippines – Remote

💵 ₱30k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Patient Coordinator

👻 Ghost score 0%

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SuperStaff

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2009

💼 Consulting

🛍️ eCommerce

🎯 Recruiter

Consulting • eCommerce • Recruitment

SuperStaff is an outsourcing provider with talent hubs and call centers located in the Philippines, Colombia, and the United States. They specialize in building fully engaged leased teams and providing customized BPO solutions. Their services include multilingual support, customer service outsourcing, recruitment process outsourcing, e-commerce outsourcing, and knowledge process outsourcing. With a focus on cost-efficiency and scalable processes, SuperStaff helps businesses expand their talent pools, reduce operational costs, and improve performance across various functions. Their commitment to transparency and high performance drives their partnerships with global businesses.

📋 Description

• Answer inbound calls from new patients and respond professionally to inquiries regarding services and appointments • Conduct outbound calls to new patient leads and follow up on online bookings to obtain missing or required information • Collect complete and accurate patient demographic and insurance information • Obtain insurance cards and verify acceptance prior to scheduling • Coordinate with the insurance verification team to book patients appropriately based on coverage and plan acceptance • Collaborate with Physical Therapists to follow up on patients requiring scheduling or rescheduling • Schedule patient evaluations and follow-up appointments up to 4–6 weeks in advance • Create and maintain accurate patient charts • Document patient data correctly to support clinical and billing workflows • Maintain organized patient-status tracking to prevent missed follow-ups or dropped leads

🎯 Requirements

• Excellent customer service and patient communication skills • Strong verbal and written English skills for daily interaction with patients and internal teams • Proven ability to multitask in a fast-paced, patient-facing environment • Strong organizational skills to ensure timely follow-ups and accurate scheduling • High attention to detail and commitment to accuracy in data entry and documentation • Experience in healthcare intake, patient scheduling, or medical front-desk operations preferred • Familiarity with insurance verification processes preferred • Experience working with EMR or patient management systems preferred • High school diploma or equivalent required

🏖️ Benefits

• HMO with 1 free dependent upon hire • Life Insurance • Night Differential • 20 PTO credits annually • VL and SL cash conversion • Annual Performance-Based Merit Increases and Employee Recognition • A laptop will be provided by the company • NIGHT SHIFT • WORK FROM HOME

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