National Account Manager

🕒 December 31, 2025

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Logo of SupplyHouse.com

SupplyHouse.com

501 - 1000 employees

Founded 2004

🛍️ eCommerce

🛒 Retail

👥 B2C

eCommerce • Retail • B2C

SupplyHouse. com is an online retailer specializing in providing a wide range of plumbing, heating, HVAC, and electrical supplies. The company offers various products, including PEX supplies, fittings, valves, tools, and resources for both professional and amateur DIYers. With a focus on offering a comprehensive selection of parts and materials, SupplyHouse. com supports its customers with fast shipping, easy returns, and customer-centric services. The company is committed to serving trade professionals as well as general consumers by providing access to a vast inventory and competitive pricing.

📋 Description

• Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies • Forge and nurture partnerships with new customers to generate additional revenue streams • Pursue leads and progress them through the sales cycle • Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies • Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences • Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge • Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet • Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues • Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap • Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management • Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records • Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations • Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors • Optimize bidding strategies and build partnerships to acquire the business of new customers

🎯 Requirements

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field • 3+ years of experience in Sales, Business Development, Account Management, or other related fields • 2+ years of experience working with academic institutions and/or government organizations • Demonstrated ability to negotiate effectively and develop strong relationships • Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation • Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment • Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

🏖️ Benefits

• Comprehensive and affordable medical, dental, vision, and voluntary life insurance options • 401(k) with up to 4% company match • Paid vacation, sick time, and holidays • Company-paid basic life insurance and long-term disability • Discounted auto, home, and pet insurance programs • Flexible Spending Account (FSA) • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) • Company-provided equipment and one-time $250 work from home stipend • $750 annual professional development budget • $25 monthly Grubhub credit • Company rewards and recognition program • And more!

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