Seasonal Customer Service

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Support Services Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

🏥 Healthcare

🏨 Hospitality

📦 Logistics

Healthcare • Hospitality • Logistics

Support Services Group is a global business process outsourcing (BPO) and contact center services provider that designs and delivers customer experience, workforce management, compliance, and AI-powered transformation solutions. With roughly 8,000 agents across 17 centers in 9 countries, SSG offers contact center operations, agent enablement, business intelligence, and B2B sales and revenue generation tailored to industries like retail, financial services, healthcare, media, telecommunications, travel and hospitality. The company emphasizes a technology-agnostic, data-driven approach and multilocation scale to improve customer experience, revenue, and operational efficiency.

📋 Description

• Provide support to the member servicing various billing and payment processing questions and/or issue resolution via inbound calls • Provide timely, efficient, and accurately follow up to user questions or issues • Serve as a champion of the brand through excellent communication and brand awareness. • Responsible for maintaining a prominent level of professionalism, working to establish rapport with every member. • Update member information in multiple member databases depending on member needs. • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

🎯 Requirements

• High School or GED Diploma (Required) • Call Center experience preferred, but not required • Excellent written communication skills; attention to detail, data accuracy, and speed • Ability to navigate multiple technology systems, and multi-task • Interpreting data and questions to create first contact resolution • Customer service orientated • Adaptability in a fast-paced changing environment • Must be able to think proactively and to collaborate effectively. • Must reside in Nova Scotia or New Brunswick • Must be legally authorized to work in Canada. • Must be willing to submit/pass background check.

🏖️ Benefits

• Earn $15.70 per hour • Earn extra money for the Holidays • Tons of growth opportunities (93% of our non-agent positions are filled internally) • Save Time and Money on food and transportation working safely from the comfort of your own home! • A leadership team that hears your voice; we know that when we WORK Together, we can accomplish so much more • A feeling of accomplishment when you WOW Customers! • Fun team environment where we work hard to Build TRUST every single day • Enjoy the PEACE OF MIND that working from home will afford you!