
B2B ⢠SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
April 7

B2B ⢠SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
⢠Process vendor invoices for accuracy and completeness, ensuring adherence to company policies and procedures ⢠Verify purchase orders, receipts, and other supporting documentation before authorizing payments ⢠Research and resolve discrepancies in invoices or vendor statements ⢠Communicate effectively with vendors to obtain missing information or address discrepancies ⢠Manage vendor master data within the accounting system, ensuring accuracy and timeliness of information ⢠Process vendor payments electronically or via check, adhering to established payment schedules ⢠Participate in month-end closing procedures, ensuring timely and accurate processing of AP transactions ⢠Generate reports on accounts payable activity and analyze data to identify trends and opportunities for improvement ⢠Maintain a strong understanding of accounts payable best practices and internal controls ⢠Stay up-to-date on relevant accounting regulations and tax laws ⢠Adhere to company policies and procedures ⢠Meet or exceed performance targets for related KPIs ⢠Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules ⢠Collaborate with other departments as needed to resolve customer issues ⢠Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times ⢠Perform other duties as assigned
⢠Previous Accounts Payable experience ⢠Strong communication skills, both verbal and written ⢠Proven experience in processing vendor invoices, reconciling accounts, and managing vendor relationships ⢠Strong understanding of accounting principles and procedures ⢠Excellent analytical and problem-solving skills with a high degree of accuracy and attention to detail ⢠Proficient in Microsoft Office Suite (Word, Excel) ⢠Proficient in using computers and various software applications such as a CRM ⢠Previous experience in the call center environment (helpful but not required) ⢠Experience with accounting software (helpful but not required)
⢠Competitive compensation ⢠Beautiful facility & Free Meals for onsite positions ⢠Adherence to government-mandated benefits ⢠Retirement Savings Program with Company Matching ⢠Life Insurance ⢠HMO on day 1 ⢠Paid time off, birthday leave ⢠Opportunities for skills training and personal and professional development ⢠Experience infinite fun so you can have infinite growth.
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