Data Processor, E-Commerce Background

Job not on LinkedIn

🕒 July 31

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

⬇️ Data Entry

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SupportNinja

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2021-02

B2B • SaaS

SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.

📋 Description

• Collect, clean, organize, and process sets of basic data from various sources • Validate the accuracy and completeness of structured datasets • Insert customer and account data by inputting text-based and numerical information from source documents within time constraints • Open and maintain customer accounts by recording account information • Prepare work by gathering information and materials • Navigate through a conversation flow to uncover and understand business needs and position account products as a compelling solution • Maintain data integrity and security • Adhere to company policies and procedures • Meet or exceed performance targets for related KPIs • Continuously improve knowledge of products, services, and processes through training programs and continuous learning modules • Collaborate with other departments as needed to resolve customer issues • Maintain a positive, empathetic, and professional attitude toward customers and colleagues • Perform other duties as assigned

🎯 Requirements

• At least 6months of experience in data entry, data processor or related fields, preferably in a call center environmen • Strong communication skills, both verbal and written • Attention to detail • Proficient in using computers and various software applications and data processing tools • E-commerce background • Knowledge in invoicing, promotions, vouchers is a plus but not required • Quickbook experience is a plus but not required • Remote work in the Philippines • Bring Your Own Device (BYOD) • Availability for the 9PM-6AM Monday to Friday schedule

🏖️ Benefits

• Competitive compensation • Adherence to government-mandated benefits • Retirement Savings Program with Company Matching • Life Insurance • HMO on day 1 • Paid time off + birthday leave • Beautiful facility & Free Meals for onsite positions • Opportunities for skills training and personal and professional development • Experience infinite fun so you can have infinite growth