
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
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1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
• Develop features and implement bug fixes across modern .NET technologies and applications • Provide technical leadership and mentoring to software developers, software engineers, and interns • Design and create next-generation telecommunications application software • Participate in ongoing software sustainment • Engage project managers, software architects, and software engineers to ensure technical integrity and successful delivery • Participate in all phases of the software development process • Work as part of a distributed international team on global support and implementation activities • Participate with Product Management in training, product briefs, and deployment of new installations internally and externally • Lead by example in AI-assisted development using tools such as Claude Code, Cursor, or GitHub Copilot • Coach and pair with teammates to accelerate AI-augmented development adoption
• 7–12 years of experience with .NET development focused on web technologies • Strong background in .NET Core 6.0/7.0/8.0, ASP.NET MVC, Blazor, C#, CSS, HTML, and JavaScript • Experience with Blazor Server or WebAssembly for interactive web UIs, including component model, data binding, and .NET backend integration • Understanding of design patterns • Proficiency with SQL Server development, including tables/schema definition, views, stored procedures, functions, and Transact-SQL optimization • Five or more years engineering or architecting software solutions • Fundamentals of software engineering and application lifecycle management • Object-oriented programming experience in C# or other .NET languages • Understanding of source code control, build, and deployment disciplines • Proficiency with Visual Studio and Azure DevOps for work item tracking, source control, and CI/CD pipeline management • Active daily use of AI-assisted development tools such as Claude Code, Cursor, or GitHub Copilot in core development workflows • Experience with WCF, REST, or SOAP-based services and SOA • Excellent written and verbal communication skills • Must be open to a shifting schedule, especially night shift • Must bring own device • Bachelor’s degree in Computer Science, MIS, or related field preferred; master’s degree preferred • Equivalent combination of education and experience considered • Knowledge of BSS/OSS systems and telecommunications plant and facilities management beneficial • Familiarity with DevExpress Controls • Experience or understanding of Test Driven Development • Object-relational mapping experience with NHibernate or Entity Framework • Unit testing framework experience with MBUnit, NUnit, or xUnit • Knowledge of service bus and messaging concepts, including NServiceBus, MSMQ, or RabbitMQ • Experience with Agile, Scrum, or Lean development practices • Familiarity with Azure DevOps for sprint planning, work item management, and pipeline configuration • Ability to effectively utilize Microsoft Office, including Word, Excel, PowerPoint, and Outlook
• Remote work setup • Seasonal/project-based contract • Opportunity for technical leadership and mentoring • Training, product briefs, and deployment participation • International team collaboration • AI-assisted development tools integrated into workflows • Equal Employment Opportunity employer
Apply Now🕒 August 5
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