Part-time Tiktok Creator Partnerships Specialist

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SupportYourApp

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

📡 Telecommunications

💰 Venture Round on 2017-10

B2B • SaaS • Telecommunications

SupportYourApp is an outsourced customer service company originally founded in Kyiv, Ukraine, and now operating globally in over 7 locations. With a decade of expertise, it specializes in providing 24/7/365 third-party customer service in more than 60 languages to over 250 businesses worldwide. SupportYourApp is dedicated to enhancing customer satisfaction by delivering empathetic and professional support across various communication channels. Their services are integrated into a custom-built QCRM system and compliant with security standards such as PCI/DSS & ISO/IEC 27001:2013. The company partners with tech giants like Calm, MacPaw, and SplitIt, offering scalable support solutions that include customer service, tech support, and back-office outsourcing.

📋 Description

• Coordinate projects and provide day-to-day operational support across campaigns • Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale • Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date • Review and approve creator content drafts against brand and campaign guidelines • Send and track creator agreements; process payments on schedule • Maintain reporting on creator status, output, spend, and performance for stakeholders • Flag disputes or at-risk relationships to the internal team with clear context • Follow internal procedures and SOPs.

🎯 Requirements

• Excellent English language skills (at least C1 level for both speaking and writing) • Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly • Strong organizational skills with the ability to manage multiple partner relationships simultaneously • Experience building and maintaining tracking systems and reporting dashboards • Able to independently manage routine negotiations and approvals while knowing when to escalate • Availability to handle time-sensitive creator communications as needed • Proven ability to deliver tasks reliably and on schedule • Positive, proactive and responsible attitude • Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

🏖️ Benefits

• Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT) • Opportunity to cooperate fully remotely • Inclusive international environment • Compensation in USD • Rewards for referring friends • Balance between project workload and personal time, but also – internal health policy • Responsive leadership interested in your development and long-lasting cooperation • Greenhouse conditions for self-development • A culture built on trust, with no time-tracking requirements