Forward Deployed Engineer

🕒 April 6

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Sur Global

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Sur Global is a nearshore talent solutions provider that helps companies find and hire top remote professionals from Latin America. Positioning “E-Migration” and nearshoring as the future of work, Sur Global focuses on reducing operating costs and increasing productivity by sourcing sales, engineering, marketing, and customer success talent across countries like Brazil, Mexico and Argentina. They serve businesses looking to scale operations with LATAM remote teams and emphasize measurable ROI from nearshore hiring.

📋 Description

• Develop, review, and debug code running at the edge to optimize caching, localization, and device performance. • Monitor client implementations to identify and resolve technical anomalies rapidly. • Use browser DevTools, diagnostic tools, and internal APIs to analyze and correct latency or personalization challenges in real-time production environments. • Serve as the primary technical contact for assigned merchant accounts, ensuring smooth communication and resolution of any engineering issues. • Create documentation, tools, and processes that make onboarding and technical support more efficient. • Provide insights to the product team based on field experience to guide feature enhancements and roadmap decisions.

🎯 Requirements

• 2–5 years of hands-on experience in a technical or customer-facing engineering role (such as solutions engineering, forward deployed engineering, or full stack development). • Strong proficiency in JavaScript and familiarity with browser-based debugging. • Working knowledge of web fundamentals including HTTP, caching headers, CDNs, DNS, and rendering performance. • Experience with Shopify (Liquid, Hydrogen, or headless builds) preferred; SFCC or other enterprise commerce platforms are a plus. • Ability to manage issues in live production environments with composure and clear problem-solving methodology. • Effective communication skills suited for both technical and non-technical audiences.

🏖️ Benefits

• PTO • Fully remote work environment