Marketing Operations Manager

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SureCost

11 - 50 employees

💊 Pharmaceuticals

☁️ SaaS

📋 Compliance

Pharmaceuticals • SaaS • Compliance

SureCost is a company that specializes in pharmacy purchasing and inventory management software solutions. It helps pharmacies save time and money by unifying pharmacy purchasing, inventory, and compliance management in one seamless solution. With SureCost's software, pharmacies can optimize buying decisions, ensure compliance with DSCSA regulations, and reduce excessive inventory. This results in significant cost savings and efficiency improvements for their pharmacy clients. SureCost's platform works with all major wholesalers and offers features like rebate modeling, vendor compliance, and mobile app integration to enhance operational visibility and control for pharmacies.

📋 Description

• Own the strategic architecture and administration of Marketing Hub within HubSpot, including marketing automation, lead scoring, lifecycle stage workflows and integrations with marketing tools. • Design and evolve scalable marketing processes aligned to revenue strategy, leveraging AI and automation to improve efficiency, scalability and performance. • Manage campaign setup, QA, execution support and post-campaign reporting, using AI-assisted analytics to speed up performance analysis and surface insights faster than manual review. • Act as the operational liaison with our SEO/web development team, ensuring tracking, tagging and attribution are implemented correctly across the website and campaign properties. • Partner with Demand Generation and Events on campaign setup, aligning on goals, timelines and KPIs and ensuring accurate measurement in HubSpot. • Coordinate with the SEO/web development team on tracking implementation, form builds and reporting integrations. • Ensure clean, accurate and actionable marketing data across systems, using AI-powered data enrichment and hygiene tools to maintain quality at scale. • Support the BDR team by optimizing lead routing, lifecycle stages and handoff processes within HubSpot, incorporating AI-based lead scoring and next-best-action recommendations. • Partner with the BDR Manager to ensure accurate tracking, reporting and performance visibility across inbound and outbound activities. • Maintain and improve workflows, automation and alerts — including AI-triggered alerts for at-risk or high-intent accounts — that enable timely and effective BDR follow-up. • Ensure data quality and CRM hygiene to support BDR productivity and reliable reporting. • Collaborate with the BDR team on campaign targeting, list management and segmentation, using AI-assisted segmentation and predictive targeting where useful. • Provide operational support for BDR enablement initiatives, including tools, dashboards and process documentation. • Build and maintain dashboards and reporting frameworks, increasingly using AI-powered analytics and natural-language reporting tools that inform strategic decision-making and optimize marketing investment against revenue goals. • Collaborate with Sales Leadership and Revenue Operations to align on lead management, handoffs and attribution. • Evaluate, implement and manage marketing tools and integrations as needed, with a bias toward AI-enabled capabilities that improve speed, accuracy or scale. • Serve as the go-to expert for marketing systems, data, AI tooling and operational best practices. • Own the evaluation and rollout of AI features across the marketing stack (e.g., HubSpot's native AI tools, predictive lead scoring, AI content and workflow assistants), recommending where they can replace manual work or improve accuracy.

🎯 Requirements

• Minimum of 5 years of experience in a Marketing Operations or similar role. • Hands-on, advanced experience with HubSpot required. • Strong understanding of B2B demand generation, lead lifecycle management and marketing automation. • Hands-on experience using AI tools within a marketing automation platform (e.g., HubSpot's AI features, predictive lead scoring, AI-assisted reporting). • Comfortable using generative AI tools (e.g., ChatGPT, Claude) for analysis, documentation and workflow design. • Proven ability to analyze data, identify insights and make recommendations. • Experience working closely with Sales and Revenue teams. • Exceptional attention to detail and a process-oriented mindset. • Strong communication skills with the ability to explain technical concepts clearly. • Demonstrated ability to develop and execute marketing operations strategy aligned to company growth objectives.

🏖️ Benefits

• Fully Remote work environment • Unlimited PTO (Highly suggested 3-week minimum) • Flexible Hours to fit your work-life balance • 100% healthcare premiums covered for employees • 70% healthcare premiums covered for dependents • Low-cost vision and dental coverage for employees • Automatic 3% employer contribution to 401k • 12 weeks of fully paid parental leave • Technology stipend to cover the equipment you need to set up your home office • Professional development reimbursement to support continued learning

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