Content Strategist – AI, Storytelling

🔥 33 minutes ago

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SurveyMonkey

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

SaaS • B2B

SurveyMonkey is an online survey and forms platform that lets organizations and individuals build, send, and analyze surveys to collect feedback and insights. The platform offers 500+ templates, AI-assisted survey creation, a global audience panel of 335M+ respondents, analytics and integrations, and enterprise-grade features for secure, large-scale survey programs. It’s used across customer experience, employee feedback, market research, event registration, and more; the company markets itself as a continuous insights/SaaS platform serving 260K+ organizations worldwide.

📋 Description

• Own content production across long-form (blog, SEO, reports, thought leadership) and short-form (ads, emails, social, landing page copy, in-product messaging) formats • Use AI writing tools fluently to draft, iterate, and scale — while serving as the final editor and quality check before anything goes out • Translate briefs, strategy docs, and campaign inputs into structured, brand-consistent prompts and workflows that produce first drafts worth editing • Partner with data scientists and analysts to find the story inside a dataset — turning survey results, product usage trends, or research reports into clear, compelling narratives that non-technical audiences actually want to engage with • Take raw numbers and turn them into headlines, frameworks, and angles — not just captions for charts • Maintain and evolve a library of prompt frameworks, brand guidelines, and content reference material that any AI tool can be pointed at • Develop and manage a content calendar in collaboration with campaign and channel leads • Adapt tone and format by channel and audience without losing our voice: the same witty, human, reliable curiosity should read naturally in a LinkedIn post, a product email, and a 2,000-word report • Work with brand and creative teams to help ensure AI-assisted output doesn't flatten our personality • Spot and fix the tell-tale signs of generic AI content before we add to the slop

🎯 Requirements

• 5+ years of content writing experience, with a portfolio that shows range across long-form and short-form formats • Demonstrable fluency with AI writing tools (we use Claude and Gemini) not as a novelty, but as a core part of your writing process • A genuine editorial instinct: you know when copy is too vague, too hedged, or too obviously machine-generated, and you fix it without being told • Proven ability to work with data — you can sit with a spreadsheet, a research report, or a data scientist's findings and extract a point of view worth publishing • Comfort with data visualization concepts and the ability to write copy that contextualizes and amplifies charts rather than just labeling them • Experience writing for a SaaS or technology brand, ideally in a marketing context • Comfort with SEO fundamentals and writing for organic discovery • The ability to internalize a brand voice deeply enough to replicate it across contexts and tools — and to teach that voice to an AI • Strong project management instincts: you can juggle multiple active briefs, flag blockers early, and hit deadlines without a lot of hand-holding • A bias toward specificity. Generic thought leadership is not our thing. A strong, brave, helpful point of view is.

🏖️ Benefits

• medical, dental, vision, life, and disability insurance • RRSP matching • flexible spending & health savings account • paid holidays • paid time off • employee assistance program • other company benefits