Senior Designer

November 26

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SurveyMonkey

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SaaS • B2B • Productivity

SurveyMonkey is a leading provider of online survey solutions, enabling users to create, distribute, and analyze surveys with advanced features. The platform supports a variety of use cases from product testing to customer satisfaction, employee engagement, and market research. Leveraging integrations with over 100 apps and built-in AI tools, SurveyMonkey offers customized forms and surveys for businesses in industries such as healthcare, education, finance, and more. With over 2. 4 million AI predictions daily, SurveyMonkey provides data-driven insights that help companies improve customer experiences, build better products, and drive growth. The service is trusted globally, with capabilities to cater to organizations of all sizes, offering both free and premium plans.

1001 - 5000 employees

Founded 1999

☁️ SaaS

🤝 B2B

⚡ Productivity

💰 $250M Private Equity Round on 2014-12

📋 Description

• Lead the full product design lifecycle for major platform features, from discovery and user research through high-fidelity mockups and interactive prototypes. • Conduct and synthesize qualitative and quantitative user research (interviews, usability tests, analytics) to inform design decisions. • Collaborate closely with Product Managers to define requirements, write clear design briefs, and align on success metrics. • Partner with Engineering to validate feasibility, iterate on solutions, and ensure pixel-perfect implementation. • Advocate for best practices in UX, accessibility, and inclusive design across the organization. • Present design concepts and user flows to stakeholders, incorporating feedback and driving alignment. • Analyze post-launch performance data to identify opportunities for iteration and optimization. • Help shape design processes, standards, and documentation to improve efficiency and quality.

🎯 Requirements

• 8+ years of professional product design experience, preferably in a user-focused SaaS. • Strong portfolio demonstrating user-centered design process, problem framing, and polished visual and interaction design. • Expertise in Figma (or equivalent tools) for wireframing, prototyping, and design system maintenance. • Proficient in conducting and synthesizing both qualitative (user interviews, usability tests) and quantitative (analytics) research. • Deep understanding of interaction design principles, visual design, and information architecture. • Excellent communication and presentation skills, with the ability to influence cross-functional partners. • Experience mentoring and coaching designers; passion for growing design talent. • Familiarity with accessibility standards (WCAG) and inclusive design methodologies. • Ability to balance strategic thinking with hands-on execution in a fast-paced, agile environment. • Bachelor’s degree in Design, HCI, related field (or equivalent practical experience).

🏖️ Benefits

• At SurveyMonkey, curiosity powers everything we do. • We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. • Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs to help employees thrive in work and life.