
10,000+ employees
Founded 1986
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $300M Secondary Market on 2014-10
B2B • Artificial Intelligence • SaaS
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
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🗣️🇩🇪 German Required
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10,000+ employees
Founded 1986
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $300M Secondary Market on 2014-10
B2B • Artificial Intelligence • SaaS
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
• Receive and log HR inquiries via phone and email. • Resolve queries through efficient ticketing systems. • Address employee inquiries on policies and benefits. • Maintain high-quality service levels and adhere to processes. • Handle sensitive information with integrity and confidentiality. • Take ownership of query resolution and individual metrics.
• Excellent proficiency of German (min B2H) and good proficiency of English (B2). • Business-level communication skills, written and verbal. • Strong attention to detail and interpersonal skills. • Computer literate and numerate. • Ability to manage confidential data with strict adherence to privacy standards. • Previous experience in administration, HR or customer service is an advantage.
• permanent contract, additional health and life insurance. • 21 days annual paid leave. • various self-learning and instructor led training courses.
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