
10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
🔥 1 minute ago
🗣️🇪🇸 Spanish Required
Where this job comes from
Posted on Sutherland's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago

10,000+ employees
Founded 1986
🏥 Healthcare
🛡️ Insurance
✈️ Travel
💰 $300M Secondary Market on 2014-10
Healthcare • Insurance • Travel
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
• Support active requisitions by maintaining candidate pipelines and ensuring recruitment stages progress on time • Conduct initial profile validations or basic screening coordination based on defined hiring criteria • Coordinate interview stages from scheduling through feedback closure • Identify urgent roles, aging candidates, and delayed workflow items and escalate them proactively • Coordinate with recruiters, leads, and hiring teams regarding pending actions and bottlenecks • Manage candidate stage movement in Workday or ATS systems from application review through offer or handoff • Assist with resume review based on role criteria, location, shift fit, and work authorization requirements • Ensure recruitment-stage movement is accurately reflected in systems and trackers • Provide timely candidate updates and structured follow-up • Complete scheduling, documentation, and recruiter-support tasks within service-level expectations • Validate pre-employment documents and track background verification, consent forms, and compliance steps • Coordinate with background-check vendors or internal teams for status follow-up • Highlight and resolve missing, incorrect, or delayed compliance items • Support offer-to-onboarding handoffs and respond to candidate joining-process queries • Coordinate with onboarding, HR operations, and recruitment leadership on joining risks • Track onboarding readiness and escalate delays or candidate drop-off risks • Maintain daily and weekly recruitment reports, candidate trackers, and open-action dashboards • Conduct quality checks for data gaps, incorrect stage movement, and documentation errors • Identify recurring workflow issues, scheduling delays, and compliance slippages • Suggest improvements to coordination, tracker usage, and documentation flow • Follow defined SOPs, quality guidelines, and reporting formats
• 1–3 years of experience in US recruitment operations, talent acquisition support, HR shared services, or hiring coordination • Availability to work U.S. business hours and follow the U.S. holiday calendar • Hands-on working knowledge of Workday, ATS platforms, Excel-based trackers, and Outlook/calendar coordination • Good understanding of recruitment stages, documentation control, and coordination-heavy workflows • Strong written and verbal communication skills in English and Spanish • Ability to manage multiple requisitions and high-volume support activity in a deadline-driven environment • Bachelor's degree in human resources, Business Administration, or a related field preferred • Strong understanding of hiring stages, process sequencing, and candidate lifecycle movement • Ability to maintain accurate data across ATS, Workday, and recruitment trackers • Ability to identify delays, missing information, or workflow risks • Adherence to hiring documentation and verification requirements • Ability to partner with recruiters, onboarding teams, and internal functions • Ability to support timely candidate communication and structured follow-up • Ability to work effectively in fast-paced, changing recruitment environments with competing priorities
• Full-time employment • Remote work arrangement as marked by the job board • Work with global iconic brands and market-leading technologies • Exposure to artificial intelligence, automation, cloud engineering, and advanced analytics • Opportunities to contribute to digital transformation and process improvement
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