Senior Cloud DBA Engineer – PostgreSQL, AWS RDS

🔥 13 hours ago

🇪🇬 Egypt – Remote

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

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Logo of Sutherland

Sutherland

10,000+ employees

Founded 1986

🏥 Healthcare

🛡️ Insurance

✈️ Travel

💰 $300M Secondary Market on 2014-10

Healthcare • Insurance • Travel

Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.

📋 Description

• Deploy, operate, and maintain NICE’s global customer-hosted databases • Resolve customer issues requiring direct access to database infrastructure • Administer the AWS console • Perform new deployments for databases and RDS services • Conduct AWS RDS database health and availability checks using CloudWatch and Performance Insights • Read and analyze database logs and error logs • Configure alerts, monitor alerts, and fine-tune thresholds • Perform RDS instance actions and compare configurations with Terraform code • Export/import PostgreSQL data and perform SQL Server backup/restore operations • Install and deploy databases; configure backups, maintenance jobs, and other features supporting capacity, performance, and product functionality • Perform database administration tasks across current database versions • Restore data; install or uninstall patchsets/service packs; perform edition upgrades and downgrades • Troubleshoot locking and corruption issues and implement solutions with minimal downtime • Perform operational duties including database backups, application server health checks, and service recycling • Identify and resolve operational issues such as batch failures, network issues, and client data feed errors • Monitor server performance, memory utilization, CPU, file systems, databases, batch jobs, and backup/restore processes • Prepare, review, test, and execute T-SQL and PowerShell scripts for database administration • Investigate performance issues and implement tuning solutions • Create and extend documentation, share information, and assist global team members • Work with monitoring tools • Provide 24x7 production SaaS infrastructure support, including on-call and out-of-hours/weekend support • Report to the Manager, Infrastructure Cloud Operations and work as part of the Database Team managing AWS Cloud databases

🎯 Requirements

• 6 to 10 years of experience as a DBA managing multiple database engines • Minimum 6 years of relevant DBA experience • Hands-on experience with multiple versions of PostgreSQL is mandatory • Knowledge or experience with Microsoft SQL, Aurora, and MySQL is an added advantage • Hands-on experience with AWS Cloud and AWS RDS • Basic coding skills in PowerShell, Python, and Terraform • Understanding of automated AWS backups, historical backup timings, and ad-hoc snapshots • Understanding of ITIL, including incidents, service requests, and change management • Willingness to learn database and backup infrastructure technologies, including storage, backup, operating systems, automation tools, cloud solutions, and other database technologies • Ability to establish and maintain cooperative working relationships in a global, diverse, multicultural environment • Bachelor or Master’s Degree in Computer Science or Information Technology • Ability to provide 24x7 production SaaS infrastructure support, including on-call and out-of-hours/weekend support • Ability to work remotely in Colombia

🏖️ Benefits

• Employees can work remotely • Remote work arrangement for this position in Colombia

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