IT Intern – 6 months FTC

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Swapcard

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 Venture Round on 2018-06

Consulting • Marketing • Logistics

Swapcard is a platform designed to enhance the engagement and networking experiences at events such as trade shows, exhibitions, and conferences. The platform offers various features including event registration, on-site check-in and badge printing, a mobile event app, and AI-driven personalized recommendations to maximize exhibitor ROI and attendee engagement. Swapcard is particularly useful for managing B2B conferences and hybrid or virtual events, and it provides tools for lead generation, engagement, and data-driven insights for both exhibitors and attendees.

📋 Description

• Act as the first point of contact for internal IT helpdesk requests • Troubleshoot hardware, software, and access issues for remote team members • Assist with provisioning and de-provisioning SaaS accounts for new and departing employees • Track and manage global hardware inventory and software licenses • Keep device management systems (MDM) up to date • Support the IT & Security team in maintaining cybersecurity standards • Help ensure employee devices are secure, compliant, and correctly configured according to SOC 2 and ISO 27001 frameworks • Create and update internal IT documentation, knowledge base articles, and how-to guides • Identify repetitive IT tasks and help automate workflows to improve efficiency

🎯 Requirements

• Recently completed a degree in IT, Computer Science, Information Systems, or a related field • Basic understanding of computer hardware • Basic understanding of Windows and macOS operating systems • Basic understanding of common SaaS tools • Familiarity with device/endpoint management concepts (MDM) is a plus • Interest in cybersecurity and compliance frameworks such as SOC 2 and ISO 27001 • Strong problem-solving skills • Curious, self-starting attitude • Clear written and verbal communication skills • Comfortable working with a fully remote, international team • Fluent in English

🏖️ Benefits

• Remote-first policy with headquarters in Paris • Thriving startup with career growth opportunities • Open-minded culture that appreciates differences • Feedback-driven, supportive & curious team with a DIY mindset • Generous Paid Time Off • Remote perks • In-person social gatherings • 100% of your health insurance contribution paid by Swapcard • Work-from-home budget for equipment • Co-working space budget • Learning budget • Mental health care initiatives • Fully remote-first environment with flexible working hours • Hands-on experience across IT support, security, and compliance • Mentorship from an experienced IT & Security team • Opportunity to work alongside colleagues from 40+ nationalities across 28+ countries

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