Senior Technical Product Manager – Payments

🕒 January 8

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SWBC

1001 - 5000 employees

Founded 1976

💸 Finance

🏠 Real Estate

Finance • Insurance • Real Estate

SWBC is a diversified financial services company offering a wide array of products and services to individuals, businesses, and financial institutions. Products include various types of insurance, such as life, property, and vehicle insurance, as well as commercial insurance solutions. The company also provides extensive investment services, wealth management, and retirement planning. Additionally, SWBC offers lending services, including mortgage loans, and operates within the real estate sector providing commercial property development and insurance solutions. They emphasize client-first strategies and have initiatives for employee benefits and outsourced HR services.

📋 Description

• Leads high-impact products in the payments space, working closely with executive leadership to drive innovation • Opportunity to mentor and shape the future of product management within a dynamic and fast-growing company • Creates features, epics, and technical user stories with complex Product specifications for Dev teams to build a new platform • Collaborates with leadership on the creation of the product roadmap • Produces deep technical documentation for a variety of stakeholders • Delivers Go to Market and Commercialization materials • Helps create and update playbooks for migration, beta, pilot, sunset, and release • Translates solutions into designs, user stories, and acceptance criteria • Manages the Product backlog for Transaction Processing • Integrates 3rd party services and SaaS vendors to our platform • Aligns self and others with company’s strategic vision and corporate initiatives • Leads cross-functional teams in the execution of the product roadmap • Performs market and competitive research to identify gaps and opportunities • Engages with users to gain critical insights into their pains and their ideals • Applies creative thinking to design solutions based on insights and market research • Manages feature sprint, epic, and product-level iterative life cycles • Works cross-functionally to address stakeholder needs and concerns • Articulates feature benefits to customer success and product marketing teams • Influences, guides, and helps execute version releases and go-to-market plans

🎯 Requirements

• Bachelor’s Degree in Business, Computer Science, or related field • Minimum six (6) years of experience delivering Core Banking, ACH, loan payment features, debt repayment, ACH, card processing • Minimum six (6) years of experience in at least one of these three areas, (1) delivering technical features (SDKs, APIs) for FIs/Credit Unions; (2) delivering UIs and white label features for FIs/Credit Unions; (3) managing B2B SaaS based products and services • Broad knowledge of payment technologies (debt repayment, card processing, ACH, etc.) • Mature product management skills including expert requirements definition • Product experience with scalable, performant, and highly available API based platforms, preferably with Core Banking • Effective communicator: you can get others excited about your product and manage multiple stakeholders across a variety of functions • Experienced at using data and metrics to inform product decisions • Expert visual modeler of user journeys, sequence diagrams, and procedural flows • Demonstrable good judgement and decision-making skills • Strong interpersonal, teamwork, and collaboration skills • Willing and able to travel domestically on a quarterly basis to headquarters, conferences, and/or client engagements.

🏖️ Benefits

• Competitive overall compensation package • Work/Life balance • Employee engagement activities and recognition awards • Years of Service awards • Career enhancement and growth opportunities • Emerging Professionals and Mentor Program • Continuing education and career certifications • Variety of healthcare coverage options • Traditional and Roth 401(k) retirement plans • Lucrative Wellness Program

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