Sweet Carolina Luxury Travels
1 - 10 employees
👥 B2C
B2C
Sweet Carolina Luxury Travels is a boutique luxury travel agency that specializes in creating curated, high-end vacations and bespoke itineraries, likely focused on the Carolinas and surrounding regions. The company offers personalized concierge-level planning, premium accommodation bookings, exclusive experiences and activities, and tailored transportation and transfer arrangements for affluent leisure travelers. It serves individual consumers and small groups seeking bespoke, upscale travel services and emphasizes high-touch service and customization.
Client Support Representative – Travel
🕒 March 19
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Sweet Carolina Luxury Travels
1 - 10 employees
👥 B2C
B2C
Sweet Carolina Luxury Travels is a boutique luxury travel agency that specializes in creating curated, high-end vacations and bespoke itineraries, likely focused on the Carolinas and surrounding regions. The company offers personalized concierge-level planning, premium accommodation bookings, exclusive experiences and activities, and tailored transportation and transfer arrangements for affluent leisure travelers. It serves individual consumers and small groups seeking bespoke, upscale travel services and emphasizes high-touch service and customization.
📋 Description
• Support clients remotely via email, phone, and messaging platforms • Respond to travel-related inquiries in a timely, professional manner • Assist with itinerary changes, cancellations, updates, and special requests • Provide clear information on destinations, travel requirements, and agency processes • Monitor upcoming trips and proactively communicate with clients as needed • Resolve issues efficiently while maintaining a high level of customer satisfaction
🎯 Requirements
• Strong written and verbal communication skills • Customer service experience (travel, hospitality, or support roles preferred) • Highly organized, dependable, and detail-oriented • Comfortable working independently in a fully remote role • Able to learn new systems, booking platforms, and digital tools quickly • Passionate about travel and delivering excellent client support
🏖️ Benefits
• Fully remote position • Flexible scheduling options • Comprehensive training and ongoing support • Growth opportunities within a travel-focused company • Access to travel-related perks and industry discounts • Supportive and collaborative remote team environment
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🇺🇸 United States – Remote
💰 Debt Financing on 2007-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
