Product Designer – Customer-Facing Products

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Swing Development (SwingDev)

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

💳 Fintech

☁️ SaaS

Artificial Intelligence • Fintech • SaaS

Swing Development (SwingDev) is a leading software development and design consultancy that became part of the fast-growing insurtech firm, Hippo Insurance. Known for its top-tier team of developers, designers, and business leaders, SwingDev focuses on modernizing the home insurance industry with a technology-first approach, including IoT monitoring devices and innovative software solutions. The company was previously an independent consultancy working with top Silicon Valley companies, and has been praised for its transparency, trust, and high-quality service. Now a part of Hippo Insurance, SwingDev continues to foster a startup culture based on trust and empathy, making it a vibrant and innovative workplace.

📋 Description

• You'll design the full Hippo Plus experience — from the sales funnel that converts first-time visitors into policyholders, to the back-office tools the team uses to manage policies, payments, and customer support. • You'll partner with PMs and Engineers from discovery onward – defining problems, exploring solutions, shipping features that move real product metrics (conversion, activation, retention). • You'll run user interviews, shadow sessions, and lightweight feedback loops with customers and internal teams. • You'll sketch, wireframe, and prototype at the right fidelity for the question you're trying to answer (we use Figma and LLMs daily). • You'll facilitate the messy conversations that get product, design and engineering aligned. • You'll share your work openly: process, half-formed ideas, and mistakes included. You'll show up to design crits with opinions and leave with better work.

🎯 Requirements

• Have 3+ years shipping production work, with a portfolio that shows your process, your data and your impact. • Know Figma well: components, variables, auto-layout, prototyping – the works. • Are comfortable designing across the full product surface: consumer flows, transactional emails, back-office tools, dashboards. • Use LLMs as part of your design toolkit (Claude sits next to Figma here – research synth, draft thinking, prototyping, writing). • Can run solo on a project with Staff Designer support when you need it. • Take initiative – spot a broken meeting, suggest a fix; get a vague brief, push back; see a better way, bring it up. • Are fluent in English and available in the afternoons 2-3 days a week (occasional evening calls for US time zones). • Show up: camera on during calls, team events when they happen, and the occasional dumb meme in Slack. We're remote but not Slack-only. Dogs and cats very welcome – we're unapologetically a pet-friendly team (proof). • Have a clear design process you can talk through – you can defend ideas without getting precious about them, and you give and take feedback honestly (we do weekly design crits). • **You'll get extra points for:** • Experience designing consumer-facing insurance or fintech products. • Experience designing AI-powered features: chatbots, agent assistance, AI-driven workflows, LLM-in-the-loop interfaces. • Some context on US home insurance, claims, or insurance operations – or genuine curiosity to learn it. • Experience working with US stakeholders and the time-zone juggling that comes with it.

🏖️ Benefits

• Private medical care with dentists & orthodontists package for you and your family • Group life insurance • Psychotherapists support — free online sessions with psychologists and psychotherapists • Home physiotherapy • Multisport card & meditation apps reimbursed 50% • 50% reimbursement for courses, conferences, books & certificates • Free access to private language lessons • Cafeteria platform — extra “stówka”every month to spend on whatever you want to • Nanny services for parents • Concierge services – a personal assistant to help you to deal with your everyday matters • Chill room with table football & PlayStation 5 • Free snacks, and ice cream in the office (every day, all year round!) • Free Friday Lunch in the office • Team building events — we party together several times a year during the annual Offsite & Christmas Parties, beer after work, or our #WinterEscapeMonth workation in Cyprus.