Mental Health Specialist

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Sword Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

🧘 Wellness

Healthcare Insurance • Artificial Intelligence • Wellness

Sword Health is a digital health company that combines artificial intelligence with clinical expertise to provide world-class care for muscle, joint, and pelvic health conditions. By offering digital physical therapy and AI-driven care, Sword helps individuals recover from physical ailments from the comfort of their own home, avoiding surgeries and reducing the need for medications. The company provides employers, health plans, and individuals with personalized treatment plans that are cost-effective and have proven outcomes in pain reduction and improved productivity. Sword Health is dedicated to expanding access to high-quality care and ensuring health equity across global communities.

📋 Description

• Conduct clinical intake calls and assess member needs, goals, and program fit • Work with Phoenix, our AI Care Specialist, by overseeing AI-supported interactions and ensuring clinical quality and safety • Deliver member support via synchronous and asynchronous chat • Conduct short and long video-calls with members • Monitor member progress using measurement-based care (e.g., PHQ-9, GAD-7) • Identify and respond to risk signals, including escalation and referral when needed • Document care in line with clinical, ethical, and regulatory standards • Support development of Standard Operating Procedures to help scale member care operations

🎯 Requirements

• PhD/PsyD in Clinical Psychology or Counseling Psychology • PSYPACT eligibility, or a current license to practice in California • Current, unrestricted license to practice psychology independently • Strong background in evidence-based approaches (CBT, ACT, DBT) • Readiness to practice in an AI-native care model, where the standards of practice are still being defined • Comfort in a fast-paced, evolving start-up environment where change is the norm • Excellent written and verbal communication skills • Proven ability to build rapport and maintain therapeutic relationships in a remote care setting • Strong technical aptitude and the ability to quickly adapt to new platforms

🏖️ Benefits

• Comprehensive health, dental and vision insurance* • Life and AD&D Insurance* • Financial advisory services* • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)* • Health Savings Account* • Equity shares* • Discretionary PTO plan* • Parental leave* • 401(k) • Flexible working hours • Remote-first company • Paid company holidays • Free digital therapist for you and your family