System Analyst, TMS

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🕒 June 27

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Logo of Symbotic

Symbotic

501 - 1000 employees

Founded 2007

🔧 Hardware

📦 Logistics

🤖 Artificial Intelligence

Hardware • Logistics • Artificial Intelligence

Symbotic is a provider of warehouse automation and supply chain robotics. Symbotic develops integrated robotic hardware, AI-driven orchestration and software, and warehouse-as-a-service solutions to organize and accelerate the movement of goods through distribution centers. The company focuses on flexible, high-throughput robotic systems and software for industries such as grocery, retail, and consumer packaged goods, positioning itself as a B2B supplier that combines physical automation with AI to optimize operations.

📋 Description

• Translate business requirements into MATM configurations, business rules, and operational workflows • Manage master data setup (customers, carriers, locations, rates) and validate against business needs • Support end-to-end transportation deployments and environment migrations according to EXOL standards • Support integrations between MATM and external systems (ERP, MAWM, carrier platforms, EDI networks, parcel providers) • Participate in data mapping reviews, transaction validation, and carrier onboarding/connectivity • Troubleshoot data flows, interfaces, and transaction issues • Develop and execute SIT/UAT scenarios, document test results, and manage defect resolutions • Support cutover planning, go-live execution, and post-production hypercare/stabilization • Perform root-cause analysis on system issues and drive production incident resolution • Identify opportunities to optimize routing efficiency, carrier performance, and shipment visibility • Maintain comprehensive functional designs, configuration docs, test scripts, and training materials

🎯 Requirements

• Bachelor’s degree in supply chain, IT, Logistics, or a related field preferred • Minimum 5 years of hands-on experience configuring, deploying, and supporting Manhattan Active Transportation Management (MATM) • Strong understanding of transportation operations (Fulfillment, 3PL, Retail, or eCommerce) • Familiarity with APIs, middleware, and transportation EDI transactions (204, 214, 210, 990) • Strong analytical, troubleshooting, and communication skills; ability to collaborate with cross-functional and customer-facing teams • Ability to travel up to 25%

🏖️ Benefits

• Up to 25% travel may be required • Employees must have a valid driver’s license • The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis

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