AVP, MFT Product Engineer, EIS

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Synchrony

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Synchrony is a financial services company that provides a variety of financing solutions for everyday purchases. They offer specialized healthcare financing through their CareCredit product, along with online savings and business financing options. Synchrony Bank serves as their banking division, enabling customers to manage their retail and healthcare financing needs efficiently.

📋 Description

• Responsible for designing, supporting, and continuously improving enterprise B2B/EDI and managed file transfer solutions • Own end-to-end reliability of document/file exchanges using IBM Sterling B2B Integrator and Connect:Direct (SFTP/FTP) • Partner with internal teams and external vendors to resolve issues • Deliver automation and enhancements through Java/Spring and UNIX scripting to improve stability, throughput, and operational efficiency in a 24x7 environment • Manage high-volume B2B/EDI operations in a 24x7 environment using IBM Sterling B2B Integrator (B2Bi), ensuring platform stability, performance, and uptime • Design, build, and maintain B2B messaging flows including communication protocols, routing, processing rules, and end-to-end document lifecycle handling • Ensure on-time, accurate EDI document transmission and processing by partnering with internal/external communications teams and proactively addressing throughput and failure points • Implement and support EDI/B2B mappings and drive new trading partner/vendor onboarding, including setup, testing, certification, and production cutover • Implement and administer Connect:Direct secure file transfer solutions, including configuration, scheduling, monitoring, and troubleshooting of processes across systems • Troubleshoot complex integration and transmission issues across host systems, servers, and external partner connections; perform root-cause analysis and implement durable fixes • Partner with third-party vendors to resolve platform/software defects, coordinate escalations, and ensure timely remediation with clear root-cause understanding • Monitor EDI and communication subsystems and respond to alerts, driving rapid triage, restoration, and stakeholder communication as needed • Collaborate with production support and engineering teams to deliver strong incident, problem, and change management outcomes (including post-incident follow-ups) • Drive operational excellence and automation, reducing recurring incidents through standardization, self-healing/automated recovery, and continuous improvement initiatives • Create and maintain technical and operational documentation (runbooks, onboarding guides, mappings/flows, support procedures) to ensure consistency and knowledge continuity

🎯 Requirements

• Bachelor’s Degree and 5+ years relevant experience in Information Technology, or in lieu of a degree 7+ years relevant experience in information Technology • Strong working knowledge of Connect:Direct, SFTP, and FTP, including setup, configuration, monitoring, and troubleshooting of secure file transmissions • Hands-on administration and support experience with 4+ years of IBM Sterling B2B Integrator (B2Bi) in production environments (deployments, issue triage, performance/availability support) • Development experience with 2+ years of Java and the Spring ecosystem — Spring Boot, Spring Cloud, and Spring JDBC — for building and supporting integration/services components • Good experience in UNIX/Linux shell scripting for automation, operational tooling, monitoring, and troubleshooting

🏖️ Benefits

• best-in-class employee benefits and programs that cater to work-life integration and overall well-being • career advancement and upskilling opportunities for all to take up leadership roles