Vice President, Account Services

Job not on LinkedIn

September 6

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Logo of Synchrony Group, LLC

Synchrony Group, LLC

Marketing • Healthcare • Communications

Synchrony Group, LLC is an independently owned group of companies specializing in scientific and medical communications as well as marketing communications. They align science and strategy to create meaningful messaging, providing a range of services including strategic communications planning and branded disease state marketing campaigns. Their focus is on integrating scientific depth with strategic planning to transform therapeutic landscapes, while fostering collaboration with industry standards to produce effective results.

51 - 200 employees

Founded 2007

📋 Description

• Establish and lead cross-functional teams in concept and execution of marketing activities, including a focus on digital and social media channels • Serve as primary client contact for assigned accounts, including day-to-day account management and issues resolution, providing exemplary customer service • Develop and execute strategies to grow revenue, client satisfaction, development, and retention • Monitor and manage assigned activities to ensure timely delivery of high-quality products and services within budget • Oversee financial aspects of client relationships, including compliance to contract/agreements, statements of work, purchase orders, invoices, and receivables • Develop and defend client statements of work (SOW)/scope details and strategic/creative briefs; review major deliverables • Oversee forecasting and reporting for assigned client accounts and ensure compliance with timelines and budgets • Manage, mentor, recruit, and develop assigned agency personnel; ensure team resourcing, prioritization, and productivity • Lead new business development, RFPs, proposals, and cross-selling initiatives; monitor industry best practices • Represent the organization in client presentations, congresses, and internal committees; facilitate communication between team members and clients

🎯 Requirements

• Bachelor's degree required • MBA or advanced degree preferred • Minimum 10 years’ agency experience in pharmaceutical marketing and account services • Demonstrated history of successful management of 5+ million dollars of fee/year specific to a pharmaceutical marketing agency • Experience managing and mentoring Account Services personnel • Substantial experience leading advertising and promotion marketing communication initiatives, including print, video, digital, and social media campaigns • Ability to attend and conduct virtual or in-person presentations • Ability to travel as client needs require (e.g., client meetings, congress meetings, sales meetings) • Ability to commit to extra and/or nontraditional hours as client needs require • Synchrony is not able to provide visa sponsorship for this role

🏖️ Benefits

• Competitive salaries • Generous paid time off • Excellent health insurance • Family leave • 401(k) plan with employer matching

Apply Now

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