Senior Payment Specialist – Sponsor-dedicated

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Syneos Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. They translate unique clinical, medical affairs, and commercial insights into outcomes to address modern market realities. By utilizing advanced technologies and insights, Syneos Health collaborates with clients to speed the delivery of important therapies to patients worldwide, offering services that span the entire clinical-to-commercial spectrum.

📋 Description

• Manage and execute site payments in compliance with Clinical Trial Agreements and individual site staff agreements • Manage and execute participant payments in line with applicable regulatory requirements and internal policies • Accurately record payment transactions and updates in relevant electronic systems • Prepare and process payment requests in the designated grant management system within required timelines and update systems as needed following signed contract amendments • Create Purchase Orders (POs) based on established contract values in coordination with Budget & Contract Specialists and Trial Managers • Set up new suppliers for newly engaged site staff participating in clinical trials • Track and monitor payment status regularly, proactively identifying and resolving issues and reporting inaccuracies as needed • Contribute to the development and implementation of site payment process improvements in collaboration with internal teams and external stakeholders • Collaborate with cross-functional teams (e.g. budget, contract, start-up, legal and finance) to ensure efficient execution of payment processes and issue resolution • Handle financial communication with designated site contacts and site staff regarding payment processes • Communicate with sites and clinical teams on payment status and address any questions or updates • Act as a subject matter expert (SME) for site payment-related processes and inquiries • Deliver assigned tasks proactively, independently, and in accordance with internal Standard Operating Procedures (SOPs) • Support high-quality execution of clinical trial payment activities in compliance with regulatory requirements and internal quality standards

🎯 Requirements

• Associates Degree (or equivalent) in finance, accounting, business, science, or a related field • Minimum of year experience in in clinical studies, pharma/biotech, or financial operations, ideally with global exposure • Strong organizational skills • Ability to manage time and work independently • High proficiency with full MS Office Applications • Strong communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade • High level of competence in English language.

🏖️ Benefits

• We are passionate about developing our people, through career development and progression; • supportive and engaged line management; • technical and therapeutic area training; • peer recognition; • total rewards program. • We are committed to building an inclusive culture – where you can authentically be yourself.