Syrve
eCommerce • Productivity • SaaS
Syrve is a comprehensive POS and restaurant management software solution tailored for the hospitality industry. It is designed to support a wide range of hospitality businesses, from independent operators to large chains, including coffee shops, quick-service restaurants, fine dining establishments, and more. Syrve provides tools for managing front and back of house operations, including staff management, kitchen management, ordering, delivery, and compliance. The software integrates with all aspects of running a business and offers real-time analytics, helping businesses optimize their operations and make informed decisions. With a focus on improving efficiency and customer experience, Syrve aims to empower hospitality businesses to achieve more with less.
Key Account Manager
October 31
🗣️🇷🇺 Russian Required
Syrve
eCommerce • Productivity • SaaS
Syrve is a comprehensive POS and restaurant management software solution tailored for the hospitality industry. It is designed to support a wide range of hospitality businesses, from independent operators to large chains, including coffee shops, quick-service restaurants, fine dining establishments, and more. Syrve provides tools for managing front and back of house operations, including staff management, kitchen management, ordering, delivery, and compliance. The software integrates with all aspects of running a business and offers real-time analytics, helping businesses optimize their operations and make informed decisions. With a focus on improving efficiency and customer experience, Syrve aims to empower hospitality businesses to achieve more with less.
📋 Description
• Build and maintain long-term relationships with key clients, acting as a trusted partner. • Lead regular meetings and negotiations to review performance, discuss needs, and explore new collaboration opportunities. • Identify client challenges and propose tailored solutions to improve their business results. • Coordinate internal specialists, delegate tasks, and ensure timely, high-quality delivery. • Monitor ongoing projects, prepare account performance and financial reports. • Promote additional products and services, driving upsells and cross-sells. • Maintain high-quality communication, ensuring transparency and responsiveness.
🎯 Requirements
• More than 2 years of experience in Account Management, Client Success, or Business Development. • Experience in upselling, client retention and relationship management. • Excellent communication, presentation and negotiation skills. • Strong analytical mindset with experience using Excel, CRM, or reporting tools. • Fluent in English. • Fluent in Russian. • Self-motivated, structured, and comfortable working in a dynamic, multicultural environment. • Nice-to-have: Basic understanding of SDLC. • Previous experience in HoReCa (in operational or administrative roles).
🏖️ Benefits
• Engaging work environment with highly qualified specialists. • Opportunities for professional development and career growth. • Competitive paid time off and paternity leave. • The chance to work in an international company with a diverse team. • Compensation for English language course. • Comprehensive health insurance coverage. • Flexible remote work options.
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