Senior Manager, Maintenance Warranty

2 days ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $105.3k - $175.5k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Sysco

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B2B • Food and Beverage • Sustainability

Sysco is a global leader in selling, marketing, and distributing food products to restaurants, healthcare and educational facilities, lodging establishments, and other customers who prepare meals away from home. The company's extensive product portfolio also includes equipment and supplies for the foodservice and hospitality industries. With a talented workforce of over 76,000 colleagues, Sysco operates 340 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024, Sysco generated sales of more than $78 billion. The company actively engages in sustainability efforts, partnering with food banks and advocating for farm-to-table initiatives. Sysco's mission is to support diverse communities, fight hunger, and be a trusted business partner by delivering quality products and innovative solutions.

10,000+ employees

Founded 1969

🤝 B2B

📋 Description

• Directing a team through the initiation, development administration and control of all maintenance related repair warranty claims • Directing investigations into potential warranty claims to seek possible credits from the manufacturer • Exploring strategic areas such as extended warranties, equipment reliability, predictive maintenance • Managing strategic relationships with external suppliers and internal stakeholders to implement short-term goals and long-term business strategies • Responsible for managing equipment/parts and service recalls, campaigns and bulletins, development of opportunities for new equipment in servicing PDIs

🎯 Requirements

• Associate’s/Bachelor’s Degree • 10 years of qualifying experience in maintenance or related field with experience in warranty programs, customer service and computer applications • 5 years of management or supervisory experience; or equivalent combination of education and related experience • Tableau, Microsoft Excel, Word, PowerPoint and Computerized Maintenance Management Systems preferred • Possession of any ASE (Automotive Service Excellence) certifications up to, and possibly including “Master Mechanic, Technician” level is desirable • Basic understanding of vehicle & equipment warranty programs • Good oral and written communication skills • Ability to plan and carry out assigned projects, resolve conflict, and coordinate work with others • Independently and proactively resolves problems • Advanced Microsoft Office skills • Advanced Excel and Power Point knowledge preferred

🏖️ Benefits

• For information on Sysco’s Benefits, please visit https://SyscoBenefits.com