Sysco
10,000+ employees
Founded 1969
🤝 B2B
B2B • Food and Beverage • Sustainability
Sysco is a global leader in selling, marketing, and distributing food products to restaurants, healthcare and educational facilities, lodging establishments, and other customers who prepare meals away from home. The company's extensive product portfolio also includes equipment and supplies for the foodservice and hospitality industries. With a talented workforce of over 76,000 colleagues, Sysco operates 340 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024, Sysco generated sales of more than $78 billion. The company actively engages in sustainability efforts, partnering with food banks and advocating for farm-to-table initiatives. Sysco's mission is to support diverse communities, fight hunger, and be a trusted business partner by delivering quality products and innovative solutions.
Service Desk Analyst, Swedish Speaking
Job not on LinkedIn
🕒 May 13
🗣️🇸🇪 Swedish Required
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Sysco
10,000+ employees
Founded 1969
🤝 B2B
B2B • Food and Beverage • Sustainability
Sysco is a global leader in selling, marketing, and distributing food products to restaurants, healthcare and educational facilities, lodging establishments, and other customers who prepare meals away from home. The company's extensive product portfolio also includes equipment and supplies for the foodservice and hospitality industries. With a talented workforce of over 76,000 colleagues, Sysco operates 340 distribution facilities worldwide and serves approximately 730,000 customer locations. For fiscal year 2024, Sysco generated sales of more than $78 billion. The company actively engages in sustainability efforts, partnering with food banks and advocating for farm-to-table initiatives. Sysco's mission is to support diverse communities, fight hunger, and be a trusted business partner by delivering quality products and innovative solutions.
📋 Description
• Act as the first point of contact for internal Sysco users, offering level 1 support • Address and resolve non-major incidents and service requests • Escalate or reassign unresolved incidents to appropriate teams • Document case details clearly in ServiceNow • Participate in after-hours and on-call rotations to ensure 24/7 support coverage
🎯 Requirements
• Good experience in a Service Desk or similar IT support environment • Experience using ServiceNow ITSM workflows • Bilingual - English and Swedish (required) • Knowledge of Microsoft Office365 and standard network tools • Familiarity with ITIL principles
🏖️ Benefits
• Flexible working arrangements • Professional development opportunities
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