Lead Functional Consultant – Business Analyst

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System Automation Corporation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1973

☁️ SaaS

🏛️ Government

📋 Compliance

SaaS • Government • Compliance

System Automation Corporation is a company offering a SaaS, low-code application platform known as Evoke. This platform supports digital transformation through enterprise regulatory systems tailored for regulatory agencies and public sector needs. Evoke provides comprehensive licensing and regulation management as well as records management capabilities, aimed at modernizing operations and improving productivity for government agencies. Known for rapid deployment and high configurability, System Automation enhances the efficiency of regulatory operations, enabling secure cloud solutions for the public sector.

📋 Description

• Lead requirements analysis by collaborating with client stakeholders, reviewing documentation, conducting workshops to surface business needs, and translating requirements into well-architected platform solutions • Develop detailed technical solution documentation including process flowcharts, diagrams, data models, and user guides • Own the full user story lifecycle: author stories with testable acceptance criteria in Jira, and drive ongoing requirements clarification with client and internal stakeholders through delivery. • Configure and maintain business applications using the Evoke low-code platform, operating within solution designs established by the development team and escalating design decisions accordingly • Ensure all production changes follow lifecycle methodology, version control, appropriate testing, and risk guidelines • Conduct working sessions with clients to facilitate feedback and resolve issues during client review and UAT • Lead end-user and administrator training sessions • Facilitate User Acceptance Testing, guiding end users and resolving reported issues • Triage and document system issues during client review and testing, coordinating with solution developers on resolution

🎯 Requirements

• Bachelor’s degree or equivalent experience • 10+ years in business analysis or functional consulting for enterprise software implementations • Proven experience coaching and developing other professionals in a software development context — not only reviewing outputs, but actively building capability • Strong analytical mindset and ability to assess client business needs at program level • Proven experience in requirements analysis in purpose-built no-code, low-code software implementations, including leading requirements for large, multi-stakeholder projects • Strong understanding of enterprise software, low-code platforms, and workflow automation • Ability to translate client needs into developer-ready technical specifications — acceptance criteria, data model definitions, workflow decision logic • Solid working knowledge of Agile methodology in custom software development contexts, including sprint planning, backlog refinement, retrospectives, and other Agile ceremonies; experience applying progressive elaboration to requirements, and comfort working in iterative delivery cycles where scope evolves alongside the solution. • Excellent verbal and written communication skills for both technical and non-technical audiences • Ability to lead workshops, facilitate difficult client conversations, and hold scope with confidence • Practice-building instinct — the ability to extract tacit knowledge from delivery experience and encode it into reusable tools others can use • Exceptional attention to detail; strong organizational and prioritization skills • Comfortable managing multiple projects, mentees, and practice workstreams simultaneously • Self-starter with high integrity and professionalism • Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint • Proficiency in Atlassian Jira and Confluence

🏖️ Benefits

• Health and welfare options including medical, dental, and vision; health savings account with company contributions; medical flexible spending and dependent care • 401(k) with company match • Uncapped PTO and flexible work environment • Continuing education program