Operations Director

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🕒 April 20

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T5 Data Centers

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🏢 Enterprise

💰 $70M Debt Financing on 2016-01

Enterprise • Infrastructure • Data Center

T5 Data Centers is a leading provider of data center solutions, offering enterprise and hyperscale data centers tailored to business needs. Since 2008, T5 has been ensuring persistent availability with their "Forever On" guarantee, maintaining 100% uptime for their customers. They provide full lifecycle services including data center development, leasing, and facility management with a focus on sustainability and renewable energy. T5 specializes in constructing high-performance computing infrastructures and offers award-winning management and operations services to support mission-critical applications.

📋 Description

• Guide and manage local and remote data center operational teams with a goal of 100% critical infrastructure and IT uptime and no lost time injuries • Ensure consistent service delivery and adherence to client and T5-driven operational standards across multiple sites • Develop and implement operational best practice standards; identify areas for procedure, process, and policy improvement and work with the Critical Facility Managers (CFM) and client to implement • Ensure compliance at the leadership level with standard operating and safety procedures by internal teams, vendors, customers, and other parties • Responsible for day-to-day and extensive reporting requirements to customers operations management and senior leadership on all business related to the operation of multiple data centers in multiple locations. This includes KPI and SLA management and reporting on a regular recurring basis • Support vendor selection process, and oversee vendor contracts, including vendor relationship management, including scope, and SLAs, participate in contract negotiation as needed • Participate in the annual opex & capex budgeting process as requested by T5FM management • Work with the CFMs to oversee all aspects of employee management including, but not limited to: hiring, scheduling, training and development, and performance management • All other duties consistent with your role as you may be assigned by T5FM management

🎯 Requirements

• Bachelors degree, or equivalent mission-critical data center experience managing large enterprise-level or wholesale/retail data center facilities, advanced degrees preferred • Prior executive-level interaction experience with client is a must • Although this is an executive role, the ideal candidate should possess a solid understanding of critical mechanical/electrical infrastructure systems related to data center operations, as well as the IT networks supporting the customers business initiatives • 10+ years executive-management experience in mission critical data center environment(s) • 7+ years personnel management experience • Travel for this position is estimated at up to 50%

🏖️ Benefits

• Per Diem if traveling • Bonus eligible • Benefits: Medical, dental, vision, 401k w/ match • PTO and Paid Holidays