AI Operations Manager – Global, LATAM

🕒 May 14

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Talent Hackers

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Talent Hackers is a remote-focused recruiting and staffing company that sources, vets, and places full-time remote professionals from regions like Nigeria and South America for companies worldwide. They provide end-to-end hiring services — job scoping, candidate screening, HR, onboarding, compliance, and a replacement guarantee — at flat, all-in rates significantly below comparable North American hires. Talent Hackers serves B2B clients including startups, marketing agencies, e-commerce, finance, and healthcare teams seeking dedicated, timezone-aligned talent for roles in marketing, design, operations, finance, and development.

📋 Description

• Frontline support. Be the first point of contact for client teams. Take in requests, respond, and escalate to the founder when needed. • Diagnose the problem. Most requests won't come with clear specs. Figure out what the client actually needs and what the response should look like. • Update the tooling. Once you know the right response, go into Notion, Linear, Slack, Google Workspace, Claude, Fireflies, etc., and make it real. • Turn messy material into useful artifacts. Transcripts, email threads, scattered documents, read them, find the structure, produce a summary, decision log, brief, or procedure. • Steward the knowledge base. Keep each client's institutional memory layer organized, current, and trustworthy. Catch staleness, gaps, and drift before they compound. • Monitor quality. Review AI-assisted outputs on a regular cadence. Fix wrong-voiced or thin output and feed corrections back into the templates. • Document the system. Write the procedures and reference materials that let a client's team operate on their own. • Onboard new clients. Stand up tooling, ingest context, build initial structures, get routines running. Each onboarding makes the next one faster.

🎯 Requirements

• 3-5 years of experience in a client success, consulting, or project management role • Exceptional (C-level) verbal and written English communication skills • Hands-on experience/familiarity with AI tools and workflows (Claude preferred) • Well organized with a positive attitude and problem-solving skills • Familiarity with Slack and Zoom for internal team coordination/communication • Ability to work full-time EST

🏖️ Benefits

• Flexible work arrangements • Professional development