Customer Success Manager

🔥 13 hours ago

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Talent Hackers

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Talent Hackers is a remote-focused recruiting and staffing company that sources, vets, and places full-time remote professionals from regions like Nigeria and South America for companies worldwide. They provide end-to-end hiring services — job scoping, candidate screening, HR, onboarding, compliance, and a replacement guarantee — at flat, all-in rates significantly below comparable North American hires. Talent Hackers serves B2B clients including startups, marketing agencies, e-commerce, finance, and healthcare teams seeking dedicated, timezone-aligned talent for roles in marketing, design, operations, finance, and development.

📋 Description

• Serve as the primary point of contact for assigned clients, managing day-to-day communication and relationship building • Coordinate with internal teams to ensure timely delivery of projects and deliverables • Maintain accurate and detailed documentation of client communications and account activities in ClickUp • Identify opportunities for account growth and additional services • Prepare and submit comprehensive weekly status reports for all assigned clients to the CEO • Proactively address client concerns and maintain high satisfaction levels

🎯 Requirements

• 1-3 years of experience as a CSM • Strong English communication skills (both written and verbal) are essential • Proven track record of managing multiple clients and projects simultaneously • Strong organizational and time management skills • Experience with project management tools like ClickUp (prefered) • Ability to learn quickly and adapt to new situations • Self-motivated with a proactive approach to problem-solving • Ability to work full-time EST

🏖️ Benefits

• Professional development opportunities • Flexible work arrangements