Account Manager

Job not on LinkedIn

🕒 January 13

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Logo of Talent Sam

Talent Sam

11 - 50 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Talent Sam is a company that specializes in recruitment and HR services, focusing on providing highly-skilled, English-speaking talent from South Africa. They streamline the hiring process by vetting and sourcing candidates, handling employment contracts, and managing payroll, taxes, and compliance. Talent Sam acts as the employer of record, making international hiring simple and cost-effective. They cater to a variety of industries, including ecommerce, startups, marketing, sales, finance, and healthcare, ensuring fast turnaround and comprehensive management for their clients.

📋 Description

• Ensure client satisfaction • Manage client communication • Track deliverables and deadlines • Oversee budgets and timelines • Resolve issues quickly • Track client requests and troubleshoot problems • Build positive, long-term relationships with clients that foster trust • Lead in-person meetings and video calls to clarify goals and strategies • Collaborate with leadership on proposals (no cold sales required) • Serve as the go-to contact for client questions and concerns • Develop effective communication workflows for clients and our team • Inspire repeat business through exceptional service and proactive ideas • Monitor and measure client satisfaction to ensure excellence • Offer marketing insights and strategic recommendations • Track client requests and troubleshoot problems efficiently

🎯 Requirements

• Previous agency experience • Proven experience in an agency setting (fast-paced, client-focused environment) • Proficient on Mac and familiar with creative and productivity tools • Exceptional written and verbal communication skills with excellent grammar • Ability to craft clear, concise messaging for client communications • Comfortable collaborating with conservative Christian churches and mission-driven nonprofits • Demonstrates sound judgment, integrity, and professionalism in every interaction • Self-starter who thrives on working independently and efficiently • Strong multitasking skills—able to pivot quickly between projects without losing accuracy • Tech-savvy and eager to learn new apps and software • Confident leading projects, guiding strategy, and collaborating with creative teams • Meticulous attention to detail (yes, we’re looking for Type A here) • Highly organized with systems that support team efficiency and client success • Dependable and punctual—someone the team and clients can count on

🏖️ Benefits

• Remote work options • Positive work environment

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