Appliance Delivery Driver – Bilingual

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October 22

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Tamba Solutions - GoForHR

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SaaS • Enterprise • Cloud

Tamba Solutions - GoForHR is a technology company offering digital transformation and IT services including web and mobile app design and development, cloud & datacenter migration and management, database and algorithm management, managed services, and bespoke product development. They also provide an HR product (GoForHR) that automates HR processes like leave management and staff portals. The company focuses on helping businesses re-imagine business models, automate processes, and move applications to the cloud, serving sectors like healthcare, pharmaceuticals, finance, and consulting.

11 - 50 employees

Founded 2010

☁️ SaaS

🏢 Enterprise

📋 Description

• Drive a 20–26 foot truck in accordance with traffic laws and company policies • Perform pre-trip inspections and maintain accurate logbooks to comply with motor vehicle regulations • Securely load trucks, optimizing load order for routing (e.g., last stop loaded first); unload undeliverable items or returns with proper documentation • Perform white‑glove delivery of appliances (e.g., refrigerators, washers, dryers), including placement in the customer’s chosen room, unboxing, and debris removal • Perform basic installations: level and connect freestanding electric appliances to existing power/water supplies, perform plug‑and‑play tests, and verify proper operation • Provide value‑added services such as removal of old units, door reversals, and stacking laundry units/placing on pedestals • Remove doors or door frames as needed to ensure safe, damage‑free entry • Use a handheld (Android) device to update delivery status, take photos, and submit proof of delivery (POD), maintaining 99% compliance • Immediately report equipment or app issues to supervisors • Follow safe handling procedures and use appropriate tools (e.g., moving blankets, straps, hand trucks/dollies, booties) to prevent damage • Keep the truck clean and report maintenance issues as needed • Comply with Canadian regulations for hazardous materials and recycling of removed appliances • Reinspect delivery routes/areas after installation to prevent property damage; promptly report any incidents • Document lost, stolen, or damaged items with photographic evidence and complete the bill of lading (BOL)/POD for freight claims • Immediately escalate material damage incidents (e.g., water, fire, injury) and assist with resolution and documentation • Meet key performance indicators (KPIs), including on‑time delivery, completion rate, handheld compliance, and customer quality of service (QoS) targets • Collaborate with teammates to complete 18–20 deliveries per day and support up to 15% additional volume during peak periods • Maintain a professional appearance and conduct in line with company standards • Perform other assigned duties and special projects as required

🎯 Requirements

• Valid Class 3 driver’s license with a clean driving record (driving abstract required) • 5+ years’ experience driving 20–26 foot trucks • 1+ years’ experience delivering appliances and performing basic installations in a high‑volume environment • Familiarity with white‑glove delivery standards and basic appliance installation tasks • Physical ability to lift heavy items, navigate stairs, and manually handle large products using proper techniques and equipment • Ability to work effectively with a delivery partner and follow directions • Comfortable using handheld devices and delivery management systems • Knowledge of safety protocols, standard operating procedures (SOPs), and hazardous materials handling • Bilingual in English and French (written and spoken) • High school diploma required • Strong communication, customer service, and interpersonal skills • Calm under pressure, flexible with schedule changes, and responsive to feedback • Professional attitude, high standards, integrity, and results‑oriented mindset

🏖️ Benefits

• Commitment to sustainability and community impact • Inclusive and equitable work environment