Account Specialist

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🔥 17 minutes ago

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TargetSmart

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

Analytics • Technology • Public Affairs

TargetSmart is a data-driven solutions company focused on empowering progressive causes and campaigns to achieve their goals. Since 2004, TargetSmart has been innovating in the field of voter data analytics, providing a comprehensive voter database and developing cutting-edge media solutions such as the TargetSmart Media Buying Platform. The company excels in offering insights into data research, analytics, technology, communications, and public affairs to activate and engage key stakeholders effectively. Through its services, TargetSmart helps organizations, campaigns, and governments connect with their audiences and run effective political campaigns.

📋 Description

• Provide support for progressive organizations and Democratic campaigns • Educate and train clients on TargetSmart’s data and offerings • Manage assigned client base through regular meetings and interactions • Meet with clients to discuss their programs and campaigns • Work with Sales and Client Services teams on contract renewals and billing • Triage and troubleshoot daily inbound questions and requests • Complete steps required to onboard new clients • Enter client information into project management system and manage Salesforce accounts • Document, submit, monitor, and ensure delivery of data requests • Assist in planning and organizing the bi-annual client Roundtable event • Develop Client Support content including product release information and training materials.

🎯 Requirements

• Experience working with political data (i.e., voter files, model scores, donor lists, membership lists, etc.) • Experience working with at least one of TargetSmart’s ListBuilder, SmartVAN, or similar online data querying software • Understanding of voting process and political district boundaries • 3-4 years’ experience in Democratic campaigns, progressive non-profits, PACs, polling firms, or political consultancies • Proficiency in MS Office (Word, Outlook, Excel, PowerPoint) • Ability to troubleshoot issues and solve problems requiring quick turnaround times • Ability to handle multiple tasks at once and see them through to completion and within appropriate deadlines • Attention to detail, solid communication skills • Available for after hours and weekend coverage during election cycle as needed.

🏖️ Benefits

• Competitive compensation • 401(k) with generous company matching • 100% remote working opportunity • Top-notch medical coverage including health, dental, vision, and life insurance • Generous paid time off of 23 days per year • Paid parental leave for 10 weeks.